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Microsoft KB Archive/104540

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Knowledge Base

CHKDSK Finds Lost Clusters When ScanDisk Does Not

Article ID: 104540

Article Last Modified on 11/20/1999


  • Microsoft MS-DOS 6.2 Standard Edition
  • Microsoft MS-DOS 6.22 Standard Edition

This article was previously published under Q104540


CHKDSK may report lost clusters on a system when ScanDisk (or another third-party surface scan utility) indicates that the disk has no problems.


This situation occurs when you have corruption in the volume label. ScanDisk is ignoring clusters assigned to volume labels, while CHKDSK is not.


To work around this problem, run CHKDSK /F.

Additional query words: 6.20

Keywords: KB104540