PSS ID Number: 104233
Article Last Modified on 9/23/2003
The information in this article applies to:
- Microsoft Mouse
This article was previously published under Q104233
SYMPTOMS
After you install Symantec's PCAnywhere version 1.0 for Windows, you may lose your mouse functionality in MS-DOS-based applications.
CAUSE
The new version of PCAnywhere for Windows loads its HOST driver file at the beginning of the AUTOEXEC.BAT file. When this driver loads, it polls the communication ports for input. This constant polling prevents mouse functionality.
NOTE: The PCAnywhere HOST driver has no effect in Windows.
WORKAROUND
PCAnywhere installs the following line in the AUTOEXEC.BAT file:
C:\Winaw\Aw5host -p=c:\Winaw -w=C:\windows -m=r)
If this line is loaded before the MOUSE.EXE file, the mouse does not move. To correct this problem, position this line after the MOUSE.EXE file.
Additional query words: 9.00 stops 3.1 6.0 6.2 6.21 6.22 6.00 6.20 pc anywhere any where
Keywords: 3.1 6.0 6.2 6.21 msdos stops KB104233
Technology: kbMouseSearch kbMSHardwareSearch