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Microsoft KB Archive/104130

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Knowledge Base

PC Win: Import/Export Does Not Work with Extended Characters

Article ID: 104130

Article Last Modified on 10/30/2006


  • Microsoft Mail Client 3.0

This article was previously published under Q104130


Version 3.0b of Microsoft Mail for Windows does not correctly import or export a folder with an extended character (such as the letter O with an umlaut) in the filename. The folder appears to be saved correctly, but the filename is not converted properly.


The function responsible for converting extended characters does not convert from CP850 (the MS-DOS code page for multi-lingual keyboard sets) to ANSI. As a result, the extended characters are lost.


Microsoft has confirmed this to be a problem in version 3.0b of Microsoft Mail for Windows. This problem was corrected in version 3.2 of Microsoft Mail for Windows.

Additional query words: 3.00b foreign country ascii non-English

Keywords: KB104130