Article ID: 104111
Article Last Modified on 10/30/2006
APPLIES TO
- Microsoft Mail Gateway to Fax 3.0a
This article was previously published under Q104111
SYMPTOMS
Version 3.0a of the Microsoft Mail Gateway to Fax Windows printer driver may generate the following error message during installation:
The driver will be installed; however, you can only use it if you select FILE as the printer port.
CAUSE
This message indicates that Microsoft Mail for Windows could not be found. The Windows client was not installed or was installed incorrectly.
RESOLUTION
Install the Mail Windows client if it has not already been installed. If it was already installed, reinstall the Windows client. You do not need to reinstall the Microsoft Fax printer driver.
MORE INFORMATION
To set up Mail to print to a file
- In the Windows Control Panel, choose the Printers icon.
- Choose the Connect button to display the Ports options.
- From the Ports list box, select FILE:.
When you select the FILE port, every time you print, a file is created, but nothing is faxed.
Additional query words: 3.00a install error message ErrMsg
Keywords: KB104111