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Microsoft KB Archive/103458

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Knowledge Base


PC OS2: No Check for Disk Space Before Install

Article ID: 103458

Article Last Modified on 10/30/2006



APPLIES TO

  • Microsoft Mail for PC Networks 3.0, when used with:
    • Microsoft OS/2 1.21
  • Microsoft Mail for PC Networks 3.0b, when used with:
    • Microsoft OS/2 1.21
  • Microsoft Mail for PC Networks 3.2, when used with:
    • Microsoft OS/2 1.21



This article was previously published under Q103458

SYMPTOMS

The Microsoft Mail for PC Networks, OS/2 workstation Setup program tries to install a file, runs out of disk space, and displays the following message

Problem writing <filename> file.

where <filename> is the name of file the Setup program is currently trying to install.

After you receive the message, Setup quits. If you then try to set up the Presentation Manager (PM) client on another drive, you may still receive the message if the MSMAIL directory still exists on the original drive.

CAUSE

SETUP.EXE begins without checking to see if there is sufficient disk space for the Mail installation, finds there is not enough space, and quits.

RESOLUTION

Delete the MSMAIL directory and either clear enough disk space on the current drive or choose another drive with more disk space.

STATUS

Microsoft has confirmed this to be a problem in versions 3.0, 3.0b, and 3.2 of Microsoft Mail for PC Networks, OS/2 workstation. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.


Additional query words: 3.00 3.00b 3.20

Keywords: KB103458