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Microsoft KB Archive/103362

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Knowledge Base


Publisher 2.0 May Cause an Exception in the Win16 Subsystem

Article ID: 103362

Article Last Modified on 10/31/2006



APPLIES TO

  • Microsoft Windows NT Advanced Server 3.1
  • Microsoft Windows NT Workstation 3.1
  • Microsoft Windows NT Advanced Server 3.1



This article was previously published under Q103362


SYMPTOMS

When you are running Microsoft Publisher version 2.0 in Windows NT, if you choose Network from either the Print, Setup or Print Setup options on the File menu, you may receive the following error message:

MSPUB caused an exception in the Win16 Subsystem



Click on CLOSE to terminate the application
Click on CANCEL to debug the application
Click on IGNORE to continue, you should save your work in a new file

If you choose Close, Publisher quits. If you choose Cancel or Ignore, you will receive the following error message:

An application error has occurred and an application error log is being generated.

NTVDM.exe
Exception: access violation (memaddress), Address memaddress

RESOLUTION

To work around this problem, connect to a network printer using Print Manager before opening Publisher.

STATUS

Microsoft has confirmed this to be a problem in Windows NT and Windows NT Advanced Server version 3.1. This problem was corrected in the latest U.S. Service Pack for Windows NT and Windows NT Advanced Server version 3.1. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K



Additional query words: prodnt

Keywords: kbinterop KB103362