Microsoft KB Archive/103360

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Article ID: 103360

Article Last Modified on 10/31/2006


  • Microsoft Windows NT Advanced Server 3.1
  • Microsoft Windows NT Workstation 3.1
  • Microsoft Windows NT Advanced Server 3.1

This article was previously published under Q103360


Certain commands, run from Windows NT Command Prompt, reset your custom settings. For example, if you start COMMAND.COM (the MS-DOS command interpreter) or another MS-DOS-based application, custom settings, like rows, columns, and colors, are reset.

Steps to Reproduce Problem

  1. Start Command Prompt (CMD.EXE) from the Main Program Manager group.
  2. From the Control menu of Command Prompt, Choose Screen Size And Position.
  3. Change the Height field to 99.
  4. Select the Save Screen Buffer Size box.
  5. Choose OK to save the settings. (Note the scroll bars.)
  6. Exit and restart Command Prompt to verify settings were saved.
  7. Run the MS-DOS MEM command.
  8. The scroll bars used for the extra lines disappear.
  9. Choose Screen Size And Position from the Control menu again.

Note that the value for Height has changed.


When Command Prompt starts an MS-DOS-based application, it adopts the default MS-DOS screen settings.


To restore your custom settings, restart Command Prompt or exit the MS-DOS-based application.

NOTE: If you start the 16-bit application (Command or other) with the Start command, your custom settings are preserved.


Microsoft has confirmed this to be a problem in Windows NT version 3.1 and Windows NT Advanced Server version 3.1. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: prodnt

Keywords: KB103360