Microsoft KB Archive/103112

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Cannot Import Print Shop Deluxe CGM Files in WinWord 2.0

PSS ID Number: Q103112 Article last modified on 11-01-1994

====================================================================== 2.00 2.00a 2.00a-CD 2.00b 2.00c WINDOWS kbinterop kbgraphic

The information in this article applies to:
- Microsoft Word for Windows, versions 2.0, 2.0a, 2.0a-CD, 2.0b, 2.0c - Microsoft Windows operating system versions 3.0 and 3.1


When you import a CGM graphics file from Print Shop Deluxe for Windows or Print Shop Deluxe for DOS into Word for Windows, the following error messages occur, in the order listed, and Word does not import the graphic:

This graphics file may be damaged and cannot be converted.

The graphics filter was unable to convert this file.

You can successfully import the same CGM file in version 1.x of Word for Windows.


Microsoft has confirmed this to be a problem in versions 2.0, 2.0a, 2.0a-CD, 2.0b, and 2.0c of Word for Windows. We are researching this problem and will post new information here as it becomes available.


The Print Shop Deluxe products included here are manufactured by Broderbund Software, vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products’ performance or reliability. For assistance with Print Shop Deluxe, contact Broderbund Software at (415) 382-4700.


“The Print Shop Deluxe Version for Windows Reference Manual,” page 86

KBCategory: kbinterop kbgraphic KBSubCategory: winword Additional reference words: 2.00 2.00a 2.00a-CD 2.00b 2.00c conv appsconv errmsg exporter Printshop err msg ====================================================================== ============================================================================= Copyright Microsoft Corporation 1994.