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Microsoft KB Archive/102702

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Knowledge Base

Invalid VxD Dynamic Link Call to Device Number 000D

Article ID: 102702

Article Last Modified on 6/6/2001


  • Microsoft Windows 3.1 Standard Edition
  • Microsoft Windows 3.11 Standard Edition
  • Microsoft Windows for Workgroups 3.1
  • Microsoft Windows for Workgroups 3.11

This article was previously published under Q102702

3.10 3.11
kbother kberrmsg kbinterop


When you try to run Windows in 386 enhanced mode, you receive the following error message:

Invalid VxD dynamic link call to device number 000D, service number 000E. Your Windows configuration is invalid. Run the Windows setup program again to correct this problem.


Device number 000D means that the error was caused by a call to the virtual keyboard device referenced in the [386Enh] section of the SYSTEM.INI file. The default Windows entry is:


The Microsoft Mouse Setup version 9.0 changes this line to read:


Third-party mouse drivers may change this line to reference a different keyboard driver. If Windows cannot find the driver because it has been deleted or is corrupted, or the keyboard= entry is missing or blank, the dynamic link call error message appears.


If you remove the Microsoft Mouse driver 9.0 and are using Microsoft Mouse driver 8.2, you can prevent the error message by changing the keyboard line in the [386Enh] section to read as follows:


If you are still using Microsoft Mouse driver 9.0, run Microsoft Mouse 9.0 Setup again to correct this error.

Additional query words: 3.10 Genius serial 10.10

Keywords: KB102702