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Microsoft KB Archive/101452

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“PRINT Field Data…” Error Message Printing to HP LaserJet 4 PSS ID Number: Q101452 Article last modified on 07-14-1994

2.00 2.00a 2.00a-CD 2.00b 2.00c

WINDOWS

The information in this article applies to:
- Microsoft Word for Windows, versions 2.0, 2.0a, 2.0a-CD, 2.0b, 2.0c - Microsoft Windows operating system version 3.1

SYMPTOMS

When you print a Word for Windows document that contains a PRINT field using the Hewlett-Packard (HP) LaserJet 4/4M printer driver (HPPCL5E.DRV), the following error message may occur:

It will not be possible to send PRINT field data to the printer with the currently installed printer driver. Do you want to continue printing?

CAUSE

This happens if you use version 1.03 of the LaserJet 4 printer driver (HPPCL5E.DRV), which does not support PRINT fields. It does not happen if you use version 1.08 or later of the LaserJet 4 printer driver. The latest version of this printer driver is available on the Windows Driver Library (WDL) or through the Microsoft Download Library (MSDL). For information on MSDL or obtaining the WDL, query on the following words in the Microsoft Knowledge Base:

obtain and wdl.txt and msdl and win31

This error message commonly occurs when you use the WaterMark macro from the NEWMACRO.DOC file supplied with Word. If you select the First Page option in the WaterMark dialog box to place the watermark only on the first page of your document, the macro inserts a PRINT field in the first header of your document. If you subsequently clear the Different First Page option in the Header/Footer dialog box to turn off the first header, the error message persists, as described in the next section.

Note: The WaterMark macro is designed for use only with a PostScript printer.

MORE INFORMATION

PRINT Field in First Header or First Footer

If you insert a PRINT field in a first header or first footer and subsequently clear the Different First Page option in the Header/Footer dialog box, the above error message persists, even though your document no longer contains a first header or first footer. This happens because Word retains the first header or first footer contents; in other words, your document still contains the PRINT field, even though it does not display or print. By design, when Word prints, it reads the contents of the entire document, so it encounters the PRINT field and generates the above error message.

WORKAROUND

Use the following instructions to completely remove the PRINT field from the first header or first footer of your document:

  1. From the View menu, choose Normal.

  2. Be sure the Field Codes command on the View menu has a check mark so that all fields show their codes. (If this command does not have a check mark, choose Field Codes to switch to field code view.)

  3. From the View menu, choose Header/Footer.

  4. Select the Different First Page option.

  5. Select First Header or First Footer from the Header/Footer list and then choose OK.

    Note: If you used the WaterMark macro to insert a watermark on only the first page of your document, the PRINT field is located in the first header.

  6. In the header pane, select the PRINT field and delete it.

  7. Close the header pane.

  8. From the View menu, choose Header/Footer. Clear the Different First Page option and then choose OK.

  9. Close the header pane and then print your document. The error message should no longer occur.

REFERENCES

Word for Windows “User’s Guide,” version 2.0, pages 580, 753-754

Additional reference words: 2.00 2.00a 2.00a-CD 2.00b 2.00c w4wprint winword hp4 hpiv lj4

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Copyright Microsoft Corporation 1994.