Microsoft KB Archive/100395

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No Error Message with MergePRD and Low Disk Space

PSS ID Number: Q100395 Article last modified on 11-02-1994

5.50 6.00


The information in this article applies to:
- Microsoft Word for MS-DOS, versions 5.5, 6.0


When you use the MergePRD utility to add TrueType fonts to an existing printer driver, MergePRD may delete the printer driver (.PRD) file and the resulting .PRF file from your disk. This happens if your hard disk or floppy disk does not have enough space available to store the resulting files. The MergePRD utility displays no error messages. In fact, MergePRD reports that the merge was successful.

Similarly, if you use MergePRD to create a new printer driver based on non-TrueType fonts that you select from existing .PRD files, your computer hangs (stops responding) if there is insufficient disk space for the new .PRD file. You must restart (warm boot) your computer by pressing the Reset button on the computer or by pressing CTRL+ALT+DEL.

We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.


Before using the MergePRD utility, make sure you have at least 100K available disk space.


The MS-DOS Undelete command lists the .PRD and .PRF files as deleted files, with a file size of 0 bytes.

KBCategory: kbprint KBSubcategory: Additional reference words: 5.50 6.00 mergeprd.exe hang hung crash crashed locks locked frozen freezes crashing quit quits stopped reboot warm-boot ============================================================================= Copyright Microsoft Corporation 1994.