Microsoft KB Archive/324867

Knowledge Base

Support WebCast: Microsoft Exchange 2000 Server: Troubleshooting Mail Flow Problems (Revisited)

Article ID: 324867

Article Last Modified on 3/6/2007

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APPLIES TO

• Microsoft Exchange 2000 Server Standard Edition

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This article was previously published under Q324867

Session Summary

Last year, Microsoft Product Support Services (PSS) delivered several WebCasts on how the Exchange 2000 Server transport and routing engines work, and how to troubleshoot problems that may arise. With nearly a year and a half of experience with these support calls, we'd like to revisit the subject and discuss some of the most common issues customers encounter. In this WebCast, we will discuss common mail flow problems, and we will highlight solutions for troubleshooting and solving those problems. We will also review some of our best tricks for troubleshooting mail flow problems. Finally, we will highlight some of our recommended best practices for configuring your mail systems for optimum mail flow reliability.

This is a Level 200 session that was recorded February 21, 2002 and presented by Tom Jones. Tom Jones is a technical lead in the Microsoft Enterprise Messaging Support group at PSS. He has nearly a decade of experience working with several e-mail systems and supporting customers of all kinds. His expertise is in SMTP, X.400, and e-mail system connectivity. In March 2002, Tom will celebrate five years with Microsoft.

Viewing the Presentation

To view, please click on the link: [javascript:fnViewMMC('http://support.microsoft.com/servicedesks/webcasts/seminar/shared/asp/view.asp?url=/servicedesks/webcasts/en/wc022102/manifest.xml'); View this Support Webcast] (Length: 1 hour 56 minutes)

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This Windows Streaming Media archive requires an Internet connection of 28.8 Kbps or faster, and is best viewed with a minimum screen resolution of 800 X 600.

Additional Resources

Download presentation wc022102. This is a SIZE-KB Microsoft PowerPoint (.ppt) file.
If you do not have PowerPoint and you want a copy of the slides, use the PowerPoint Viewer (2,752 KB).

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Supplemental reading:

• http://activeanswers.compaq.com/aa_downloads/6/100/225/1/42341.doc
• Microsoft Exchange 2000 Server Administrator's Companion. Glenn English. Microsoft Press. 2000. Ch. 3, 12, 13.
• Introducing Microsoft Exchange 2000 Server. JoAnne Woodcock. Microsoft Press. 2000. Ch. 8.

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