Article ID: 186141
Article Last Modified on 1/23/2007
APPLIES TO
- Microsoft Word 97 Standard Edition
This article was previously published under Q186141
SYMPTOMS
When you open a Word 97 document containing bullets and/or numbers that you saved in the WordPerfect 5.x for Windows format, the bullets and numbers are not retained.
CAUSE
This behavior occurs if Microsoft FrontPage 98 is installed on the same computer as Microsoft Word 97.
RESOLUTION
To resolve this problem, upgrade to Microsoft Word 97 for Windows Service Release 1 (SR-1).
You can work around this problem without upgrading to Microsoft Word Service Release 1 (SR-1). To do this, perform a custom installation of FrontPage 98 and do not do not install the Proofing Tools and Converters (in the Components section).
STATUS
Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. This problem was corrected in Microsoft Word 97 Service Release 1 (SR-1).
MORE INFORMATION
For additional information about SR-1, please see the following articles in the Microsoft Knowledge Base:
150613 OFF97: Microsoft Office 97 Service Release 1 Patch
Additional query words: 8.0
Keywords: kb3rdparty kbbug kbfix KB186141
