Uploading Advice

[CoreServicesX]

I am trying to finish my first upload to BA, but I cannot seem to finish it. I am using FileZilla on Windows 8.1. About a minute into the transfer process, I get a "421 Connection Timed Out" message, followed by a GnuTLS error and then a "connection aborted" message. While the upload in progress seems to be continuing intact, I believe that it has actually been truncated on mrpijey's end. (Unfortunately, I do not have permissions to re-download the file I just uploaded to test this theory.) What's more, when my laptop goes to sleep, the transfer process is interrupted. While FileZilla tries to resume, the server reports a permission error regarding a "STOR command", and the transfer is aborted; I must restart from the beginning. As this happened after about 10 minutes of throughput, I am very annoyed at having to start over. Does anyone have any ideas as to how I can upload successfully? Thanks!

[Andy]

GnuTLS errors usually happen when there is an issue with your broadband connection. A route between you and the server may be unstable so you might have to wait until tomorrow before retrying. This isn't something we can do anything about unfortunately.

You should be able to resume your upload if it is interrupted (but not delete it or rename it), but if you can't, please paste your FTP log here so I can see what is happening.

[CoreServicesX]

Here is the FTP log, as copy/pasted from the topmost pane of FileZilla.

Code: Select all

Status:	Resolving address of releases.betaarchive.com
Status:	Connecting to 78.46.65.36:50000...
Status:	Connection established, initializing TLS...
Status:	Verifying certificate...
Status:	TLS connection established, waiting for welcome message...
Status:	Connected
Status:	Retrieving directory listing...
Status:	Directory listing of "/" successful
Status:	Creating directory '/from CoreServicesX'...
Status:	Retrieving directory listing of "/from CoreServicesX"...
Status:	Directory listing of "/from CoreServicesX" successful
Status:	Resolving address of releases.betaarchive.com
Status:	Connecting to 78.46.65.36:50000...
Status:	Connection established, initializing TLS...
Status:	Verifying certificate...
Status:	TLS connection established, waiting for welcome message...
Status:	Connected
Status:	Starting upload of D:\Beta Archive\Files for Upload\Bob the Builder - Can We Fix It - for Windows 95 (2001).7z
Response:	421 Connection closed, timed out.
Error:	GnuTLS error -110: The TLS connection was non-properly terminated.
Status:	Server did not properly shut down TLS connection
Error:	Disconnected from server: ECONNABORTED - Connection aborted
Command:	CWD /from CoreServicesX
Response:	250 CWD command successful. "/from CoreServicesX" is current directory.
Command:	TYPE I
Response:	200 Type set to I.
Command:	PASV
Response:	227 Entering Passive Mode (78,46,65,36,4,57)
Command:	STOR Bob the Builder - Can We Fix It - for Windows 95 (2001).7z
Response:	150 Data connection accepted from 172.12.29.180:56191; transfer starting for /from CoreServicesX/Bob the Builder - Can We Fix It - for Windows 95 (2001).7z
Error:	Connection timed out after 20 seconds of inactivity
Error:	File transfer failed after transferring 120,913,856 bytes in 1288 seconds
Status:	Resolving address of releases.betaarchive.com
Status:	Connecting to 78.46.65.36:50000...
Status:	Connection established, initializing TLS...
Status:	Verifying certificate...
Status:	TLS connection established, waiting for welcome message...
Status:	Connected
Status:	Starting upload of D:\Beta Archive\Files for Upload\Bob the Builder - Can We Fix It - for Windows 95 (2001).7z
Status:	Retrieving directory listing of "/from CoreServicesX"...
Command:	TYPE I
Response:	200 Type set to I.
Command:	PASV
Response:	227 Entering Passive Mode (78,46,65,36,4,5)
Command:	MLSD
Response:	150 Data connection accepted from 172.12.29.180:56773; transfer starting.
Response:	226 Directory Listing Transfer O
Command:	PASV
Response:	227 Entering Passive Mode (78,46,65,36,4,20)
Command:	REST 32768
Response:	350 Restarting at 32768. Send STORE or RETRIEVE.
Command:	STOR Bob the Builder - Can We Fix It - for Windows 95 (2001).7z
Response:	550 Cannot STOR. No permission.
Error:	Critical file transfer error
Status:	Disconnected from server

[Andy]

So if you resume it fails, but if you start a new file its ok until the connection drops?

[CoreServicesX]

So if you resume it fails, but if you start a new file its ok until the connection drops?

Correct.

[Andy]

I've made a modification to the permissions. Let me know if you can resume now.