Microsoft KB Archive/946064

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How to restart a Zune device

Article ID: 946064

Article Last Modified on 12/8/2007



APPLIES TO

  • Zune Digital Media Player
  • Zune 30GB Digital Media Player
  • Zune 4GB Digital Media Player
  • Zune 8GB Digital Media Player
  • Zune 80GB Digital Media Player



SUMMARY

This article describes how to restart a Zune device. You may want to restart your Zune device when it appears not to operate as expected.

MORE INFORMATION

To restart the Zune device, follow these steps:

  1. Set the Hold switch to the unlocked position.

    Note To make sure that the Hold switch is in the unlocked position, you may have to move the switch back and forth until the switch is in the correct position.

  2. Press and then hold the Back button [GRAPHIC: back button] as you press the top of the Zune pad.
  3. Release the buttons when the Zune device begins to restart.


Keywords: kbzunehardware kbexpertisebeginner kbpubtypekc kbzuneamericasportal kbhowto KB946064