Microsoft KB Archive/938792

Knowledge Base

Issues that are fixed in Office 2003 by Office 2003 Service Pack 3

Article ID: 938792

Article Last Modified on 11/28/2007

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APPLIES TO

• Microsoft Office 2003 Service Pack 3
• Microsoft Office Professional Edition 2003
• Microsoft Office Professional Enterprise Edition 2003
• Microsoft Office Basic Edition 2003
• Microsoft Office Small Business Edition 2003
• Microsoft Office Standard Edition 2003
• Microsoft Office Student and Teacher Edition 2003
• Microsoft Office 2003 Proofing Tools
• Microsoft Office Access 2003
• Microsoft Office Excel 2003
• Microsoft Office FrontPage 2003
• Microsoft Office InfoPath 2003
• Microsoft Office Outlook 2003
• Microsoft Office PowerPoint 2003
• Microsoft Office Publisher 2003
• Microsoft Office Word 2003

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SUMMARY

Microsoft has released a service pack for Microsoft Office 2003 that contains fixes for Office 2003.

INTRODUCTION

Microsoft Office 2003 Service Pack 3 (SP3) provides the latest updates to Microsoft Office 2003. Office 2003 SP3 contains security enhancements, stability improvements, and performance improvements. Some fixes that are included with Office 2003 SP3 were previously released in Microsoft Office 2003 Service Pack 2 (SP2) or in separate updates. Office 2003 SP3 combines the previously released fixes into one update.

For more information about Office 2003 Service Pack 3, click the following article number to view the article in the Microsoft Knowledge Base:

923618 Description of Office 2003 Service Pack 3

MORE INFORMATION

Downloadable list of issues that the service pack fixes

A Microsoft Excel workbook is available that contains a list of the Office 2003 issues that are fixed by Office 2003 SP3.

Note The workbook is in the English language. The workbook will not be translated into any other languages.

The following file is available for download from the Microsoft Download Center:
Download the Office2003_SP3Changes.exe package now.

Release Date: September 18, 2007

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to obtain Microsoft support files from online services

Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Fixes in the service pack that require that you configure a registry key

When it is appropriate, Microsoft provides fixes that use registry keys. You can use these registry keys to enable, to disable, or to configure the functionality of a fix. By default, some fixes may be disabled. You may have to configure a registry key to enable a fix.

The following articles contain information about the fixes that require that you configure a registry key.

898778 Description of the Microsoft Office 2003 post-Service Pack 2 hotfix package: November 10, 2005

916657 Description of the Office 2003 post-Service Pack 2 hotfix package: April 21, 2006

917688 Description of the Office 2003 post-Service Pack 2 hotfix package: April 5, 2006

917878 Description of the Office 2003 post-Service Pack 2 hotfix package (Mso.dll and IETag.dll): April 12, 2006

922326 Description of the Office 2003 post-Service Pack 2 hotfix package: July 3, 2006

List of issues that the service pack fixes

The following articles in the Microsoft Knowledge Base describe the issues that are fixed in the individual Office 2003 programs:

• Microsoft Office Excel 2003
  
  

  938790 Issues that are fixed in Excel 2003 by Office 2003 Service Pack 3

• Microsoft Office Outlook 2003
  
  

  938802 Issues that are fixed in Outlook 2003 by Office 2003 Service Pack 3

• Microsoft Office PowerPoint 2003
  
  

  938801 Issues that are fixed in PowerPoint 2003 by Office 2003 Service Pack 3

• Microsoft Office Word 2003
  
  

  938799 Issues that are fixed in Word 2003 by Office 2003 Service Pack 3

Issues that were previously documented in the Microsoft Knowledge Base

Office 2003 SP3 also fixes the issues that are described in the following articles in the Microsoft Knowledge Base.

Office 2003

898778 Description of the Microsoft Office 2003 post-Service Pack 2 hotfix package: November 10, 2005

899413 Description of the Office 2003 post-Service Pack 2 hotfix package (Oisapp.dll): November 7, 2005

900459 Description of the Office 2003 post-Service Pack 2 hotfix package: February 24, 2006

900612 Description of the Office 2003 post Service Pack 2 hotfix package: November 7, 2005

907248 Description of the Microsoft Office 2003 post-Service Pack 2 hotfix package: November 15, 2005

909112 Description of the Office 2003 post-Service Pack 2 hotfix package: December 2, 2005

911888 Description of the Office 2003 post-Service Pack 2 hotfix package: December 6, 2005

912004 Description of the Office 2003 post-Service Pack 2 hotfix package: December 15, 2005

912022 Description of the Office 2003 post-Service Pack 2 hotfix package: December 16, 2005

913164 Description of the Office 2003 post-Service Pack 2 hotfix package: January 18, 2006

913521 Description of the Office 2003 post-Service Pack 2 hotfix package: January 16, 2006

915036 Description of the Office 2003 post-Service Pack 2 hotfix package for the Dutch version of Office 2003: May 9, 2006

915058 Description of the Office 2003 post-Service Pack 2 hotfix package: February 27, 2006

915432 Description of the Office 2003 post-Service Pack 2 hotfix package: February 24, 2006

915433 Description of the Office 2003 hotfix package: April 5, 2006

916657 Description of the Office 2003 post-Service Pack 2 hotfix package: April 21, 2006

917688 Description of the Office 2003 post-Service Pack 2 hotfix package: April 5, 2006

917878 Description of the Office 2003 post-Service Pack 2 hotfix package (Mso.dll and IETag.dll): April 12, 2006

918147 Description of the Office 2003 post-Service Pack 2 hotfix package: April 17, 2006

918269 Description of the Office 2003 post-Service Pack 2 hotfix package: April 26, 2006

922326 Description of the Office 2003 post-Service Pack 2 hotfix package: July 3, 2006

923007 Description of the Office 2003 post-Service Pack 2 hotfix package: August 1, 2006

926259 Description of the Office 2003 post-Service Pack 2 hotfix package: October 11, 2006

927029 Description of the Office 2003 post-Service Pack 2 hotfix package: October 19, 2006

Microsoft Office Proofing Tools 2003

900928 Description of the Office 2003 post-Service Pack 2 hotfix package for the Portuguese (Brazilian) version of Office 2003: December 7, 2005

910284 Description of the Dutch spelling checker for the Dutch version of Office 2003 post-Service Pack 2 hotfix package: December 9, 2005

910288 Description of the Dutch Multilingual User Interface Pack for Office 2003 post-Service Pack 2 hotfix package: December 15, 2005

913581 Description of the Office 2003 post-Service Pack 2 hotfix package for the Portuguese (Brazilian) version of Office 2003: February 1, 2006

916107 Description of the Office 2003 post-Service Pack 2 hotfix package for the spelling checker in the Danish version of Office 2003: March 14, 2006

917448 Description of the Office 2003 post-Service Pack 2 hotfix package for the Dutch proofing tools and the Dutch Multilingual User Interface Pack in Office 2003, in Project 2003, and in Visio 2003: March 28, 2006

923348 Description of the Proofing Tools 2003 hotfix package for the German edition of Proofing Tools 2003: August 1, 2006

924866 Description of the Office 2003 post-Service Pack 2 hotfix package for the Dutch proofing tools and for the Dutch Multilingual User Interface Pack in Office 2003, in Project 2003, and in Visio 2003: September 8, 2006

930359 Description of the Word 2003 post-Service Pack 2 hotfix package for the Indonesian spelling checker and proofing tools: January 4, 2007

930704 Description of the Word 2003 post-Service Pack 2 hotfix package for the Dutch spelling checker and proofing tools: January 8, 2007

Microsoft Office Access 2003

894233 Description of the Access 2003 post-Service Pack 2 hotfix package for the Swedish version of Microsoft Office Access 2003: January 10, 2006

902445 Description of the Access 2003 post-Service Pack 2 hotfix package: January 24, 2006

917937 Description of the Access 2003 post-Service Pack 2 hotfix package: August 14, 2006

931665 Description of the Access 2003 post-Service Pack 2 hotfix package: January 26, 2007

Microsoft Office FrontPage 2003

911561 Description of the FrontPage 2003 post-Service Pack 2 hotfix package: December 29, 2005

923726 Description of the FrontPage 2003 post-Service Pack 2 hotfix package: August 15, 2006

Microsoft Office InfoPath 2003

917510 Description of the InfoPath 2003 post-Service Pack 2 hotfix package: June 16, 2006

920914 Description of the InfoPath 2003 post-Service Pack 2 hotfix package: June 30, 2006

924185 Description of the InfoPath 2003 post-Service Pack 2 hotfix package: August 21, 2006

931368 Description of the InfoPath 2003 post-Service Pack 2 hotfix package: January 26, 2007

934245 Description of the InfoPath 2003 post-Service Pack 2 hotfix package: March 23, 2007

Microsoft Office Publisher 2003

917705 Description of the Publisher 2003 post-Service Pack 2 hotfix package: April 4, 2006

Issues that were not previously documented in the Microsoft Knowledge Base

Office 2003

Office 2003 SP3 fixes the following Office 2003 issues that were not previously documented in the Microsoft Knowledge Base:

• SendKeys statement fails in Office 2003 applications on a Windows Vista-based computer
  
  When you use the SendKeys statement from Microsoft Visual Basic for Applications (VBA) in Office 2003 on a Windows Vista-based computer, you receive the following error message:

  Runtime error '70': Permission denied

  To resolve this problem, obtain the latest service pack for Office 2003.
• A Document Workspace is not created or merged on a computer that is running Microsoft Windows SharePoint Services 3.0 or Microsoft Office SharePoint Server 2007
  
  When you try to create a Document Workspace in Excel 2003, in PowerPoint 2003, or in Word 2003 on a server that is running Windows SharePoint Services 3.0 or SharePoint Server 2007, the workspace is not created.
  
  Additionally, if you try to merge an Office 2003 Document Workspace to a server that is running Windows SharePoint Services 3.0 or SharePoint Server 2007, you receive an error message that states that no changes were made or that there are no differences between the two documents.
• You cannot view status information in a shared workspace on a computer that is running Windows Vista
  
  You create a shared workspace on a computer that is running Windows Vista. When you view the Status tab in the Shared Workspace task pane, you receive the following error message:

  There is no status information at this time.

• The "Serbia and Montenegro" country/region string is changed to "Serbia"
  
  You work in an Office 2003 document that uses a Serbian country/region string. The country/region string may be used such as when you change the language in the Office 2003 document. When the country/region string is used, the string may appear as "Serbia and Montenegro" in earlier versions of Office 2003. This service pack changes the "Serbia and Montenegro" country/region string to "Serbia".
  
• Basque language text or Ukrainian language text is not added to a custom dictionary
  
  When you try to add Basque language text or Ukrainian language text to a custom dictionary in an Office 2003 program, the text is not added.
• Contact presence information or IM information is not available in Office 2003 programs
  
  You run a presence service or an instant messaging (IM) service on a computer that is running Office 2003. When you work in an Office 2003 program, contact presence information or IM information is not available in the program.
• Office 2003 is now in compliance with the new German Spelling Reform rules
  
  On August 1, 2006, the new German Spelling Reform rules went into effect for Germany, for Switzerland, and for Austria. These rules were proposed by the Council for German Orthography on August 1, 2005, were adopted by the Standing Conference of Ministers of Education and Cultural Affairs (KMK) on March 2, 2006, and were confirmed by the Council of Minister Presidents on March 30, 2006.
  
  Office 2003 SP3 contains a new German spelling checker lexicon for Office 2003 that is in compliance with the new German Spelling Reform rules.
• You receive a "Debug Error" error message when you check the spelling of Basque language text after you upgrade to a 2007 Microsoft Office program
  
  You upgrade an Office 2003 program to a 2007 Office program. Then, you check the spelling of Basque language text in a different installed Office 2003 program such as Word 2003. When you do this, you receive a Debug Error error message.
• Office 2003 is now in compliance with the new Norwegian language guidelines
  
  Office 2003 SP3 contains a new Norwegian spelling checker lexicon for Office 2003 that is in compliance with the new Norwegian language guidelines. These guidelines were updated July 1, 2005.

Proofing Tools 2003

Office 2003 SP3 fixes the following Proofing Tools 2003 issue that was not previously documented in the Microsoft Knowledge Base:

• You receive an error message when you check the spelling of Portuguese (Brazilian) language text
  
  You have a document that is in an Office 2003 program. The document contains text that is in the Portuguese (Brazilian) language. When you check the spelling of the text that is in the document, you may receive the following error message:

  The custom dictionary path :\ filename is not available

  Note Path :\ filename is a placeholder for the path and the file name of the custom dictionary.
  
  This issue may occur if the text in the custom dictionary contains one or more of the following characters:

  • A quotation mark (")
  • An exclamation point (!)
  • An asterisk (*)
  • A question mark (?)

Access 2003

Office 2003 SP3 fixes the following Access 2003 issues that were not previously documented in the Microsoft Knowledge Base:

• The .ade file is not saved when you open an .adp file in Access 2003 that was saved in Access 2007 and then try to save the project as an .ade file
  
  You save a Microsoft Access project (.adp) file in Microsoft Office Access 2007. If you open the .adp file in Access 2003 and then try to save the Access project as an .ade file, the .ade file is not saved. Additionally, you receive the following error message:

  The Visual Basic for Applications project in the database is corrupt.

• The screen flickers when you move the mouse pointer over the label of a tab control
  
  When you move the mouse pointer over the label of a tab control in Access 2003, the screen flickers.
• Top-level folder items may appear as list items in Windows SharePoint Services 3.0
  
  When you browse in Access 2003 to a computer that is running Windows SharePoint Services 3.0, top-level folder items may appear as list items.
• The records of a Microsoft SQL Server database are not returned if Microsoft Office 2003 Service Pack 1 (SP1) is installed
  
  In Windows Internet Explorer, you click a URL that has query string parameters to filter the results of a SQL Server database. If the computer that you are using has Office 2003 SP1 installed, a blank page is returned.
  
  If the computer does not have Office 2003 SP1 installed, filtered records of the database are returned as expected.

InfoPath 2003

Office 2003 SP3 fixes the following InfoPath 2003 issues that were not previously documented in the Microsoft Knowledge Base:

• The picture is not added when you click the picture control to add a picture in an InfoPath 2003 form in Windows Internet Explorer 7
  
  You view an InfoPath 2003 form that contains a picture control in Internet Explorer 7. If you click the picture control to add a picture, the picture is not added. Additionally, you receive the following error message:

  InfoPath has encountered an error. The operation failed.

• The AutoComplete feature does not work as expected in an InfoPath 2003 form on a computer that is running Windows Vista
  
  You enable the AutoComplete feature in Internet Explorer 7 on a Windows Vista-based computer. Then, you type text in a text box in an InfoPath 2003 form. When you type the same text in another text box, the text is not offered by the AutoComplete feature.

Error signature details

When you use an Office 2003 program, you may receive an error message that resembles the following error message:

Microsoft program name has encountered a problem and needs to close. We are sorry for the inconvenience. To see what data this error report contains, click here.

When you view the data in the error report, the report contains an error signature that resembles one of the following error signatures.

Application name	Application version	Module name	Module version	Offset
Eqnedt32.exe	2000.11.9.0	Eqnedt32.exe	2000.11.9.0	0004a2ee
Eqnedt32.exe	1998.11.19.0	Eqnedt32.exe	1998.11.19.0	0004a2fe
Excel.exe	11.0.6355.0	Mso.dll	11.0.6360.0	70797
Excel.exe	11.0.6560.0	Mso.dll	11.0.6568.0	0006f62a
Excel.exe	11.0.6560.0	Mso.dll	11.0.6568.0	001ce955
Excel.exe	11.0.6355.0	Mso.dll	11.0.6408.0	001bb18f
Excel.exe	11.0.6560.0	Mso.dll	11.0.6568.0	0003446c
Frontpg.exe	11.0.6552.0	Mso.dll	11.0.6568.0	0003446c
Iexplore.exe	6.0.2900.2180	Owsclt.dll	11.0.6254.0	43556
Iexplore.exe	6.0.2900.2180	Owsclt.dll	11.0.6551.0	43562
Iexplore.exe	6.0.2800.1106	Owsclt.dll	11.0.5606.0	43494
Iexplore.exe	6.0.2600.0	Owsclt.dll	11.0.5606.0	43494
Iexplore.exe	6.0.2800.1106	Owsclt.dll	11.0.6254.0	43556
Iexplore.exe	6.0.2900.2180	Owsclt.dll	11.0.5606.0	43494
Iexplore.exe	6.0.2800.1106	Owsclt.dll	11.0.6551.0	43562
Iexplore.exe	6.0.2600.0	Owsclt.dll	11.0.6551.0	43562
Iexplore.exe	6.0.3790.0	Owsclt.dll	11.0.5606.0	43494
Iexplore.exe	6.0.2900.2180	Stsupld.dll	11.0.6551.0	00016ac3
Iexplore.exe	6.0.2900.2180	Stsupld.dll	11.0.5523.0	00016ac0
Iexplore.exe	6.0.2800.1106	Stsupld.dll	11.0.6551.0	00016ac3
Iexplore.exe	6.0.2800.1106	Stsupld.dll	11.0.5523.0	00016ac0
Iexplore.exe	6.0.3790.1830	Stsupld.dll	11.0.6551.0	00016ac3
Iexplore.exe	6.0.2900.2180	Stsupld.dll	11.0.6551.0	00016ac3
Infopath.exe	11.0.6565.0	Infopath.exe	11.0.6565.0	125941
Infopath.exe	11.0.6565.0	Mso.dll	11.0.6568.0	0003446c
Mspub.exe	11.0.6565.0	Mso.dll	11.0.6568.0	0001f542
Msaccess.exe	11.0.6566.0	Msaccess.exe	11.0.6566.0	001aa8e7
Msaccess.exe	11.0.5614.0	Msaccess.exe	11.0.5614.0	001a7a33
Msaccess.exe	11.0.6355.0	Msaccess.exe	11.0.6355.0	001a2d99
Msaccess.exe	11.0.6566.0	Msaccess.exe	11.0.6566.0	001aa8e7
Msaccess.exe	11.0.6566.0	Mso.dll	11.0.6568.0	0003446c
Msaccess.exe	11.0.6566.0	Kernel32.dll	5.1.2600.2180	0000a2c8
Msaccess.exe	11.0.6355.0	Kernel32.dll	5.1.2600.2180	0000a2c8
Msaccess.exe	11.0.6566.0	Msaccess.exe	11.0.6566.0	0003ac19
Msaccess.exe	11.0.6355.0	Msaccess.exe	11.0.6355.0	0003a85b
Msaccess.exe	11.0.6566.0	Msaccess.exe	11.0.6566.0	0003ac19
Msaccess.exe	11.0.6566.0	Mso.dll	11.0.6568.0	003c677a
Msaccess.exe	11.0.6355.0	Mso.dll	11.0.6360.0	003b581f
Msaccess.exe	11.0.6566.0	Msaexp30.dll	11.0.6561.0	0001623f
Msaccess.exe	11.0.6566.0	Unknown	0.0.0.0	0
Msaccess.exe	11.0.6566.0	Unknown	0.0.0.0	e0864104
Msaccess.exe	11.0.6566.0	Unknown	0.0.0.0	8bffb92a
Msaccess.exe	11.0.6566.0	Unknown	0.0.0.0	518b1d75
Msaccess.exe	11.0.6566.0	Unknown	0.0.0.0	100000
Msaccess.exe	11.0.6566.0	Unknown	0.0.0.0	40000
Msaccess.exe	11.0.6566.0	Unknown	0.0.0.0	c0339090
Msaccess.exe	11.0.6566.0	Unknown	0.0.0.0	c25dc033
Msaccess.exe	11.0.6566.0	Unknown	0.0.0.0	8b00000a
Msaccess.exe	11.0.6566.0	Unknown	0.0.0.0	bd890080
Msaccess.exe	11.0.6566.0	Unknown	0.0.0.0	c3c93054
Msaccess.exe	11.0.6566.0	Jpegim32.flt	2003.1100.5510.0	00003f30
Msaccess.exe	11.0.5614.0	Jpegim32.flt	2003.1100.5510.0	00003f30
Msaccess.exe	11.0.6355.0	Jpegim32.flt	2003.1100.5510.0	00003f30
Msaccess.exe	11.0.6566.0	Jpegim32.flt	2003.1100.5510.0	00003f30
Msaccess.exe	11.0.5614.0	Jpegim32.flt	2003.1100.5510.0	00003f30
Msaccess.exe	11.0.6566.0	Jpegim32.flt	2003.1100.5510.0	00003f30
Msaccess.exe	11.0.6566.0	Jpegim32.flt	2003.1100.5531.0	00003f30
Msaccess.exe	11.0.8032.0	Jpegim32.flt	2003.1100.5510.0	00003f30
Mstore.exe	11.0.6551.0	Mso.dll	11.0.6568.0	0003446c
Ois.exe	11.0.6550.0	Mso.dll	11.0.6568.0	0003446c
Ois.exe	11.0.5510.0	Mso.dll	11.0.6568.0	0003446c
Osa.exe	11.0.6254.0	Mso.dll	11.0.6360.0	001adfeb
Outlook.exe	11.0.5510.0	Mso.dll	11.0.5606.0	0006ed99
Outlook.exe	11.0.6353.0	Mso.dll	11.0.6360.0	70797
Outlook.exe	11.0.5510.0	Mso.dll	11.0.5703.0	0006ed0e
Outlook.exe	11.0.6353.0	Mso.dll	11.0.6360.0	001adfeb
Outlook.exe	11.0.5510.0	Mso.dll	11.0.5606.0	001befb5
Outlook.exe	11.0.6565.0	Mso.dll	11.0.6568.0	001ce955
Outlook.exe	11.0.6353.0	Mso.dll	11.0.6408.0	001bb18f
Powerpnt.exe	11.0.5529.0	Mso.dll	11.0.5606.0	0006ed99
Powerpnt.exe	11.0.5529.0	Mso.dll	11.0.5606.0	001befb5
Powerpnt.exe	11.0.6361.0	Mso.dll	11.0.6360.0	001adfeb
Powerpnt.exe	11.0.6361.0	Mso.dll	11.0.6408.0	001bb18f
Visio.exe	11.0.5509.0	Mso.dll	11.0.6568.0	0003446c
Visio.exe	11.0.3216.0	Mso.dll	11.0.6568.0	0003446c
Winproj.exe	11.1.2004.1825	Mso.dll	11.0.6360.0	001adfeb
Winword.exe	11.0.6568.0	Mso.dll	11.0.6568.0	0006f62a
Winword.exe	11.0.6359.0	Mso.dll	11.0.6360.0	70797
Winword.exe	11.0.6502.0	Mso.dll	11.0.6408.0	0006fdd9
Winword.exe	11.0.5604.0	Mso.dll	11.0.5606.0	0006ed99
Winword.exe	11.0.6359.0	Mso.dll	11.0.6408.0	0006fdd9
Winword.exe	11.0.6502.0	Mso.dll	11.0.6412.0	0006fed7
Winword.exe	11.0.6359.0	Mso.dll	11.0.6412.0	0006fed7
Winword.exe	11.0.6359.0	Mso.dll	11.0.6568.0	0006f62a
Winword.exe	11.0.6502.0	Mso.dll	11.0.6568.0	0006f62a
Winword.exe	11.0.6502.0	Mso.dll	11.0.6360.0	70797
Winword.exe	11.0.6568.0	Mso.dll	11.0.6568.0	0006f62a
Winword.exe	11.0.6502.0	Mso.dll	11.0.5703.0	0006ed0e
Winword.exe	11.0.6502.0	Mso.dll	11.0.5606.0	0006ed99
Winword.exe	11.0.6359.0	Mso.dll	11.0.6360.0	70797
Winword.exe	11.0.6502.0	Mso.dll	11.0.6505.0	0006f4f3
Winword.exe	11.0.6568.0	Mso.dll	11.0.5606.0	0006ed99
Winword.exe	11.0.6568.0	Mso.dll	11.0.6568.0	001ce955
Winword.exe	11.0.6568.0	User32.dll	5.1.2600.2622	0000b569

Note Other program versions, module versions, and offsets are possible.

Additional query words: office2003 office2k3 off2003 off2k3

Keywords: kberrmsg kbtshoot kbbug kbfix kbupdate kbpubtypekc kbmsccsearch kbexpertisebeginner kboffice2003sp3fix KB938792

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