Microsoft KB Archive/937444

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Article ID: 937444

Article Last Modified on 7/25/2007



APPLIES TO

  • Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
  • Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
  • Microsoft Windows Server 2003, Enterprise x64 Edition
  • Microsoft Windows Server 2003, Datacenter x64 Edition
  • Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
  • Microsoft Windows Server 2003, Datacenter Edition for Itanium-Based Systems



SYMPTOMS

When you try to create a cluster file share resource in a Microsoft Windows Server 2003-based cluster, you receive the following error message:

System error 87 has occurred (0X00000057)
The parameter is incorrect.

This problem occurs if you try to create the cluster file share resource by using the NT path of a folder. For example, this problem occurs if you use the following NT path to try to create the cluster file share resource:

\\?\GlobalRoot\Device\harddiskvolume1\share


CAUSE

This problem occurs because the Cluster service does not accept an NT path when you create a cluster file share resource.

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft. However, it is intended to correct only the problem that is described in this article. Apply it only to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows Server 2003 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Customer Support Services to obtain the hotfix. For a complete list of Microsoft Customer Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

To apply this hotfix, you must have Windows Server 2003 Service Pack 1 or Windows Server 2003 Service Pack 2 installed. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

889100 How to obtain the latest service pack for Windows Server 2003


Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Server 2003 with Service Pack 2, x86-based versions
File name File version File size Date Time Platform SP requirement
Clusdisk.sys 5.2.3790.4083 69,120 17-May-2007 15:31 x86 SP2
Clusres.dll 5.2.3790.4083 476,672 17-May-2007 19:15 x86 SP2
W03a2409.dll 5.2.3790.4083 453,632 17-May-2007 15:10 x86 SP2
Windows Server 2003 with Service Pack 2, x64-based versions
File name File version File size Date Time Platform SP requirement Service branch
Clusdisk.sys 5.2.3790.4083 112,128 17-May-2007 05:15 x64 SP2 Not applicable
Clusres.dll 5.2.3790.4083 647,680 17-May-2007 05:15 x64 SP2 Not applicable
W03a2409.dll 5.2.3790.4083 454,144 17-May-2007 05:15 x64 SP2 Not applicable
Ww03a2409.dll 5.2.3790.4083 453,632 17-May-2007 05:15 x86 SP2 WOW
Windows Server 2003 with Service Pack 2, Itanium-based versions
File name File version File size Date Time Platform SP requirement Service branch
Clusdisk.sys 5.2.3790.4083 214,528 17-May-2007 05:13 IA-64 SP2 Not applicable
Clusres.dll 5.2.3790.4083 1,149,952 17-May-2007 05:13 IA-64 SP2 Not applicable
W03a2409.dll 5.2.3790.4083 452,608 17-May-2007 05:13 IA-64 SP2 Not applicable
Ww03a2409.dll 5.2.3790.4083 453,632 17-May-2007 05:13 x86 SP2 WOW
Windows Server 2003 with Service Pack 1, x86-based versions
File name File version File size Date Time Platform SP requirement
Clusdisk.sys 5.2.3790.2938 68,608 17-May-2007 12:10 x86 SP1
Clusres.dll 5.2.3790.2938 476,672 17-May-2007 19:42 x86 SP1
W03a2409.dll 5.2.3790.2938 28,672 17-May-2007 11:43 x86 SP1
Windows Server 2003, x64-based versions
File name File version File size Date Time Platform SP requirement Service branch
Clusdisk.sys 5.2.3790.2938 111,616 17-May-2007 05:10 x64 SP1 Not applicable
Clusres.dll 5.2.3790.2938 647,680 17-May-2007 05:10 x64 SP1 Not applicable
W03a2409.dll 5.2.3790.2938 29,184 17-May-2007 05:10 x64 SP1 Not applicable
Ww03a2409.dll 5.2.3790.2938 28,672 17-May-2007 05:10 x86 SP1 WOW
Windows Server 2003 with Service Pack 1, Itanium-based versions
File name File version File size Date Time Platform SP requirement Service branch
Clusdisk.sys 5.2.3790.2938 214,016 17-May-2007 05:09 IA-64 SP1 Not applicable
Clusres.dll 5.2.3790.2938 1,149,952 17-May-2007 05:09 IA-64 SP1 Not applicable
W03a2409.dll 5.2.3790.2938 27,648 17-May-2007 05:09 IA-64 SP1 Not applicable
Ww03a2409.dll 5.2.3790.2938 28,672 17-May-2007 05:09 x86 SP1 WOW


MORE INFORMATION

The following is an example of commands that cause the problem:

set ClusterShareName=testshare
set ClusterGroup=Cluster Group
set ClusterShare=\\?\GlobalRoot\Device\harddiskvolume1\share

cluster . res %ClusterShareName% /Create /Group:"%ClusterGroup%" /Type:"File Share"
cluster . res %ClusterShareName% /priv Path="%ClusterShare%"

cluster . res %ClusterShareName% /priv ShareName="%ClusterShareName%"
cluster . res %ClusterShareName% /priv Remark="SQL Server Filestream Share"
cluster . res %ClusterShareName% /priv security=Everyone,grant,F:security
cluster . res %ClusterShareName% /On


Note After you run the cluster . res %ClusterShareName% /priv Path="%ClusterShare%" command, you receive the "System error 87 has occurred (0X00000057)" error messsage.

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684Description of the standard terminology that is used to describe Microsoft software updates


Keywords: kbwinserv2003postsp2fix kbexpertiseinter kbbug kbfix kbhotfixserver kbqfe kbpubtypekc KB937444