Article ID: 934402
Article Last Modified on 8/30/2007
APPLIES TO
- Microsoft Exchange Server 2007 Standard Edition
- Microsoft Exchange Server 2007 Enterprise Edition
SYMPTOMS
Consider the following scenario.
- You use a server that is running Microsoft Exchange Server 2007. This server is running Microsoft Windows Server 2003.
- The Exchange Server 2007 server is configured to have a Client Access server role.
- You set the regional language settings of the Windows Server 2003 operating system to Turkish.
In this scenario, when you try to synchronize a mobile device with the Exchange 2007 Client Access server by using Exchange ActiveSync, the synchronization session of the mobile device fails. Additionally, you receive the following error code:
Note If you enable verbose logging in Exchange ActiveSync, the "501" error message is logged in the server.
RESOLUTION
To resolve this problem, download install Update Rollup 3 for Exchange 2007.
For more information about Update Rollup 3 for Exchange 2007, click the following article number to view the article in the Microsoft Knowledge Base:
935999 Description of Update Rollup 3 for Exchange 2007
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
MORE INFORMATION
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
330461 How to troubleshoot Server ActiveSync
Keywords: kbqfe kbexpertiseinter KB934402
