Microsoft KB Archive/932382

Knowledge Base

A TV program does not start and the Media Center Extender stops responding when you try to watch a recorded TV program that is stored on an external FireWire hard disk

Article ID: 932382

Article Last Modified on 10/23/2007

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APPLIES TO

• Microsoft XBox 360 Video Game System
• Windows Vista Home Premium
• Windows Vista Ultimate
• Microsoft Xbox

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SYMPTOMS

When you try to watch a recorded TV program that is stored on an external FireWire hard disk that is connected to the Windows Vista-based Media Center computer, the recorded TV program does not start and the Media Center Extender stops responding.

CAUSE

This behavior occurs if a policy is set for the FireWire hard disk that is preventing the computer from streaming the content to the Media Center Extender.

THINGS TO TRY

• Reconfigure the policy for the FireWire hard disk. To do this, follow these steps:
  1. Click Start, type devmgmt.msc in the Start Search box, and then press ENTER.

     If you are prompted for an administrator password or confirmation, type the password or click Continue.

  2. Locate the entry for the FireWire hard disk. Right-click the device, and then click Properties.
  3. On the Policies tab, click Optimize for performance.
  4. Click OK.
  5. Restart the Extender, and then try to watch the recorded TV program again.

MORE INFORMATION

The "Optimize for performance" setting enables write caching in Windows. This feature will help improve the performance of the hard disk.

For more information about Media Center Extenders, visit the following Web site:

http://www.microsoft.com/windows/products/winfamily/mediacenter/default.mspx

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