Microsoft KB Archive/932243

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Article ID: 932243

Article Last Modified on 9/11/2007



APPLIES TO

  • Windows Vista Enterprise 64-bit Edition
  • Windows Vista Home Premium 64-bit Edition
  • Windows Vista Ultimate 64-bit Edition
  • Windows Vista Business
  • Windows Vista Business 64-bit Edition
  • Windows Vista Enterprise
  • Windows Vista Home Premium
  • Windows Vista Ultimate



SYMPTOMS

On a computer that is running Windows Vista, you apply updates to a Multilingual User Interface (MUI) Language Pack, to MUI files, and to the MUI cache in the memory. However, when you restart the computer, the updates that you applied to the MUI Language Pack are lost.

For example, you apply the update in Microsoft Knowledge Base (KB) article 930585 to the MUI Language Pack on a computer that is running the Romanian-language version of Windows Vista. Then, the problem that is described in KB article 930585 is resolved by the update. However, after you restart the computer, this problem occurs again.

Note After you restart the computer, the MUI files that are stored on the disk remain updated.

CAUSE

This issue occurs because Windows Vista does not write the MUI cache in the memory to the MUI cache that is stored on the disk before you restart the computer.

After your restart the computer, Windows Vista rebuilds the MUI cache in the memory according to the MUI cache that is stored on the disk. Therefore, the updated MUI cache in the memory does not contain the content from the MUI Language Pack that you applied.

RESOLUTION

A hotfix is available to resolve this problem. The hotfix uses the MUI files that are stored on the disk to force Windows Vista to rebuild the MUI cache in the memory and to rebuild the MUI cache that is stored on the disk.

Hotfix information

A supported hotfix is now available from Microsoft. However, it is intended to correct only the problem that is described in this article. Apply it only to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows Vista service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Customer Support Services to obtain the hotfix. For a complete list of Microsoft Customer Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

There are no prerequisites for installing this hotfix.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

Registry information

To use one of the hotfixes in this package, you do not have to make any changes to the registry.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Vista, 32-bit versions
File name File version File size Date Time Platform
Package_1_for_kb932243_bf~31bf3856ad364e35~x86~~6.0.1.0.mum Not applicable 1,963 01-Feb-2007 22:10 Not applicable
Package_1_for_kb932243~31bf3856ad364e35~x86~~6.0.1.0.mum Not applicable 2,680 01-Feb-2007 22:07 Not applicable
Package_2_for_kb932243_bf~31bf3856ad364e35~x86~~6.0.1.0.mum Not applicable 1,734 01-Feb-2007 22:10 Not applicable
Package_2_for_kb932243~31bf3856ad364e35~x86~~6.0.1.0.mum Not applicable 2,429 01-Feb-2007 22:07 Not applicable
Update-bf.mum Not applicable 1,862 01-Feb-2007 22:10 Not applicable
Update.mum Not applicable 1,897 01-Feb-2007 22:07 Not applicable
X86_microsoft-windows-lpksetup.d_31bf3856ad364e35_6.0.6000.16429_none_423ab532f8c314c0.manifest Not applicable 693 01-Feb-2007 22:07 Not applicable
X86_microsoft-windows-lpksetup.d_31bf3856ad364e35_6.0.6000.20527_none_42c2516a11e281dc.manifest Not applicable 693 01-Feb-2007 22:07 Not applicable
X86_microsoft-windows-lpksetup_31bf3856ad364e35_6.0.6000.16429_none_1f6681596f5a07ce.manifest Not applicable 45,715 01-Feb-2007 22:10 Not applicable
X86_microsoft-windows-lpksetup_31bf3856ad364e35_6.0.6000.20527_none_1fee1d90887974ea.manifest Not applicable 45,715 01-Feb-2007 22:10 Not applicable
X86_microsoft-windows-rescacheinstaller.d_1122334455667788_6.0.6000.16429_none_3f1cb72ac8ce700b.manifest Not applicable 711 01-Feb-2007 22:07 Not applicable
X86_microsoft-windows-rescacheinstaller.d_1122334455667788_6.0.6000.20527_none_3fa45361e1eddd27.manifest Not applicable 711 01-Feb-2007 22:07 Not applicable
X86_microsoft-windows-rescacheinstaller_1122334455667788_6.0.6000.16429_none_b7ad7ed06af9725d.manifest Not applicable 8,684 01-Feb-2007 22:10 Not applicable
X86_microsoft-windows-rescacheinstaller_1122334455667788_6.0.6000.20527_none_b8351b078418df79.manifest Not applicable 8,684 01-Feb-2007 22:10 Not applicable
Langcleanupsysprepaction.dll 6.0.6000.16429 25,600 01-Feb-2007 03:17 x86
Lpksetup.exe 6.0.6000.16429 165,888 01-Feb-2007 03:16 x86
Lpremove.exe 6.0.6000.16429 23,552 01-Feb-2007 03:16 x86
Muilanguagecleanup.dll 6.0.6000.16429 10,240 01-Feb-2007 03:17 x86
Langcleanupsysprepaction.dll 6.0.6000.20527 25,600 01-Feb-2007 03:07 x86
Lpksetup.exe 6.0.6000.20527 165,888 01-Feb-2007 02:10 x86
Lpremove.exe 6.0.6000.20527 23,552 01-Feb-2007 02:09 x86
Muilanguagecleanup.dll 6.0.6000.20527 10,240 01-Feb-2007 03:08 x86
Rescinst.dll 6.0.6000.16429 177,664 01-Feb-2007 03:16 x86
Rescinst.dll 6.0.6000.20527 177,664 01-Feb-2007 03:06 x86
Windows Vista, 64-bit versions
File name File version File size Date Time Platform
Amd64_microsoft-windows-lpksetup.d_31bf3856ad364e35_6.0.6000.16429_none_9e5950b6b12085f6.manifest Not applicable 697 01-Feb-2007 22:07 Not applicable
Amd64_microsoft-windows-lpksetup.d_31bf3856ad364e35_6.0.6000.20527_none_9ee0ecedca3ff312.manifest Not applicable 697 01-Feb-2007 22:07 Not applicable
Amd64_microsoft-windows-lpksetup_31bf3856ad364e35_6.0.6000.16429_none_7b851cdd27b77904.manifest Not applicable 45,994 01-Feb-2007 22:14 Not applicable
Amd64_microsoft-windows-lpksetup_31bf3856ad364e35_6.0.6000.20527_none_7c0cb91440d6e620.manifest Not applicable 45,994 01-Feb-2007 22:14 Not applicable
Amd64_microsoft-windows-rescacheinstaller.d_1122334455667788_6.0.6000.16429_none_9b3b52ae812be141.manifest Not applicable 715 01-Feb-2007 22:07 Not applicable
Amd64_microsoft-windows-rescacheinstaller.d_1122334455667788_6.0.6000.20527_none_9bc2eee59a4b4e5d.manifest Not applicable 715 01-Feb-2007 22:07 Not applicable
Amd64_microsoft-windows-rescacheinstaller_1122334455667788_6.0.6000.16429_none_13cc1a542356e393.manifest Not applicable 8,704 01-Feb-2007 22:14 Not applicable
Amd64_microsoft-windows-rescacheinstaller_1122334455667788_6.0.6000.20527_none_1453b68b3c7650af.manifest Not applicable 8,704 01-Feb-2007 22:14 Not applicable
Package_1_for_kb932243_bf~31bf3856ad364e35~amd64~~6.0.1.0.mum Not applicable 1,975 01-Feb-2007 22:10 Not applicable
Package_1_for_kb932243~31bf3856ad364e35~amd64~~6.0.1.0.mum Not applicable 2,696 01-Feb-2007 22:07 Not applicable
Package_2_for_kb932243_bf~31bf3856ad364e35~amd64~~6.0.1.0.mum Not applicable 1,744 01-Feb-2007 22:10 Not applicable
Package_2_for_kb932243~31bf3856ad364e35~amd64~~6.0.1.0.mum Not applicable 2,443 01-Feb-2007 22:07 Not applicable
Update-bf.mum Not applicable 1,874 01-Feb-2007 22:10 Not applicable
Update.mum Not applicable 1,909 01-Feb-2007 22:07 Not applicable
Langcleanupsysprepaction.dll 6.0.6000.16429 34,816 01-Feb-2007 05:05 x64
Lpksetup.exe 6.0.6000.16429 198,656 01-Feb-2007 05:03 x64
Lpremove.exe 6.0.6000.16429 29,184 01-Feb-2007 05:03 x64
Muilanguagecleanup.dll 6.0.6000.16429 12,800 01-Feb-2007 05:06 x64
Langcleanupsysprepaction.dll 6.0.6000.20527 34,816 01-Feb-2007 04:40 x64
Lpksetup.exe 6.0.6000.20527 198,656 01-Feb-2007 02:43 x64
Lpremove.exe 6.0.6000.20527 29,184 01-Feb-2007 02:42 x64
Muilanguagecleanup.dll 6.0.6000.20527 12,800 01-Feb-2007 04:41 x64
Rescinst.dll 6.0.6000.16429 217,600 01-Feb-2007 05:04 x64
Rescinst.dll 6.0.6000.20527 217,600 01-Feb-2007 04:37 x64


STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates


Keywords: kbfix kbqfe kbpubtypekc kbexpertiseadvanced kbexpertisebeginner kbhotfixserver KB932243