Microsoft KB Archive/93178

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Cannot Print Wider Than 8.5 Inches on Panasonic KX-P1624

ID: Q93178

The information in this article applies to:

  • Microsoft Windows versions 3.0, 3.0a, 3.1, 3.11
  • Microsoft Word for Windows, versions 1.0, 1.1, 1.1a, 2.0, 2.0a, 2.0a-CD, 2.0b, 2.0c
  • Microsoft Excel for Windows, versions 3.0, 4.0
  • Microsoft PowerPoint for Windows, version 3.0


The Panasonic KX-P1624 printer may truncate printing at 8.5 inches when you print to paper sizes wider than 8.5 inches, such as Ledger (11 X 17) or U.S. Fanfold, using the PANASON24.DRV or the EPSON24.DRV printer drivers with Microsoft Windows.


This happens because, by default, the Panasonic KX-P1624 is set to 8.5-inch wide paper.


To override this default, change the settings on the front panel of the printer as follows:

  1. Turn the printer on while holding down the Function button.
  2. Press the Row button repeatedly until the first and second row indicator lights are blinking and the third indicator light is off.
  3. Press the Column button repeatedly until only the first column indicator light is lit.
  4. Press the Set button. The first column indicator light should now be blinking.
  5. Press the Function button again to return to normal printing mode.


When you print an 8.5-inch page from a Windows-based application or an application that uses a printer driver, you can leave the printer in the above configuration because the application handles the margins. However, if you print directly from the MS-DOS command prompt or from a text-based program that does not use a printer driver, you must change the printer back to the default settings to avoid printing off the right edge of the paper.


"Panasonic KX-P1624 Operator's Manual," "Initial Setup Mode" section

Additional query words: 1.00 1.10 1.10a 2.00 2.00a 2.00a-CD 2.00b 3.00 4.00 3.10 w4wprint kxp1624 kxp 1624 format page setup source 3.11 macppt winppt

Keywords :
Version : WINDOWS:1.0,1.1,1.1a,2.0,2.0a,2.0a-CD,2.0b,2.0c,3.0,3.0a,3.1,3.11,4.0
Platform : WINDOWS
Issue type :
Technology :

Last Reviewed: December 3, 1999
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