https://www.betaarchive.com/wiki/index.php?title=Microsoft_KB_Archive/931712&feed=atom&action=history
Microsoft KB Archive/931712 - Revision history
2024-03-29T09:53:07Z
Revision history for this page on the wiki
MediaWiki 1.39.3
https://www.betaarchive.com/wiki/index.php?title=Microsoft_KB_Archive/931712&diff=336907&oldid=prev
X010: Text replacement - ">" to ">"
2020-07-21T09:26:11Z
<p>Text replacement - ">" to ">"</p>
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<td colspan="2" style="background-color: #fff; color: #202122; text-align: center;">Revision as of 09:26, 21 July 2020</td>
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<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>Event Xml:<br /></div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>Event Xml:<br /></div></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><UserData<del style="font-weight: bold; text-decoration: none;">&gt;</del><br /></div></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><UserData<ins style="font-weight: bold; text-decoration: none;">></ins><br /></div></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><CbsPackageChangeState xmlns=&quot;http://manifests.microsoft.com/win/2004/08/windows/setup_provider&quot;<del style="font-weight: bold; text-decoration: none;">&gt;</del><br /></div></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><CbsPackageChangeState xmlns=&quot;http://manifests.microsoft.com/win/2004/08/windows/setup_provider&quot;<ins style="font-weight: bold; text-decoration: none;">></ins><br /></div></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><ErrorCode<del style="font-weight: bold; text-decoration: none;">&gt;</del>0x80073712</ErrorCode<del style="font-weight: bold; text-decoration: none;">&gt;</del><br /></div></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ErrorCode<ins style="font-weight: bold; text-decoration: none;">></ins>0x80073712</ErrorCode<ins style="font-weight: bold; text-decoration: none;">></ins><br /></div></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div></CbsPackageChangeState<del style="font-weight: bold; text-decoration: none;">&gt;</del><br /></div></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div></CbsPackageChangeState<ins style="font-weight: bold; text-decoration: none;">></ins><br /></div></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div></UserData<del style="font-weight: bold; text-decoration: none;">&gt;</del></div></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div></UserData<ins style="font-weight: bold; text-decoration: none;">></ins></div></td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br/></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br/></td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>After this error occurs, you may be unable to install any other software updates.</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>After this error occurs, you may be unable to install any other software updates.</div></td></tr>
</table>
X010
https://www.betaarchive.com/wiki/index.php?title=Microsoft_KB_Archive/931712&diff=307089&oldid=prev
X010: Text replacement - "<" to "<"
2020-07-21T08:32:22Z
<p>Text replacement - "<" to "<"</p>
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<td colspan="2" style="background-color: #fff; color: #202122; text-align: center;">Revision as of 08:32, 21 July 2020</td>
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<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>Event Xml:<br /></div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>Event Xml:<br /></div></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del style="font-weight: bold; text-decoration: none;">&lt;</del>UserData&gt;<br /></div></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins style="font-weight: bold; text-decoration: none;"><</ins>UserData&gt;<br /></div></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del style="font-weight: bold; text-decoration: none;">&lt;</del>CbsPackageChangeState xmlns=&quot;http://manifests.microsoft.com/win/2004/08/windows/setup_provider&quot;&gt;<br /></div></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins style="font-weight: bold; text-decoration: none;"><</ins>CbsPackageChangeState xmlns=&quot;http://manifests.microsoft.com/win/2004/08/windows/setup_provider&quot;&gt;<br /></div></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del style="font-weight: bold; text-decoration: none;">&lt;</del>ErrorCode&gt;0x80073712<del style="font-weight: bold; text-decoration: none;">&lt;</del>/ErrorCode&gt;<br /></div></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins style="font-weight: bold; text-decoration: none;"><</ins>ErrorCode&gt;0x80073712<ins style="font-weight: bold; text-decoration: none;"><</ins>/ErrorCode&gt;<br /></div></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del style="font-weight: bold; text-decoration: none;">&lt;</del>/CbsPackageChangeState&gt;<br /></div></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins style="font-weight: bold; text-decoration: none;"><</ins>/CbsPackageChangeState&gt;<br /></div></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del style="font-weight: bold; text-decoration: none;">&lt;</del>/UserData&gt;</div></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins style="font-weight: bold; text-decoration: none;"><</ins>/UserData&gt;</div></td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br/></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br/></td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>After this error occurs, you may be unable to install any other software updates.</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>After this error occurs, you may be unable to install any other software updates.</div></td></tr>
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X010
https://www.betaarchive.com/wiki/index.php?title=Microsoft_KB_Archive/931712&diff=261047&oldid=prev
X010: Text replacement - "[[File:../gfx/" to "[[File:"
2020-07-20T07:50:29Z
<p>Text replacement - "[[File:../gfx/" to "[[File:"</p>
<table style="background-color: #fff; color: #202122;" data-mw="interface">
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<td colspan="2" style="background-color: #fff; color: #202122; text-align: center;">Revision as of 07:50, 20 July 2020</td>
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<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br/></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br/></td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>To resolve this problem, follow these steps:</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>To resolve this problem, follow these steps:</div></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div># Click '''Start'''[[File:<del style="font-weight: bold; text-decoration: none;">../gfx/</del>vistastartbutton.jpg|[GRAPHIC: Start button ]]], type <span class="kbd userinput"> %windir%\winsxs </span> in the '''Start Search''' box</div></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div># Click '''Start'''[[File:vistastartbutton.jpg|[GRAPHIC: Start button ]]], type <span class="kbd userinput"> %windir%\winsxs </span> in the '''Start Search''' box</div></td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div># Press ENTER.</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div># Press ENTER.</div></td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div># Locate and right-click the '''pending.xml''' file.</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div># Locate and right-click the '''pending.xml''' file.</div></td></tr>
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X010
https://www.betaarchive.com/wiki/index.php?title=Microsoft_KB_Archive/931712&diff=227488&oldid=prev
3155ffGd: importing KB archive
2020-07-18T17:36:23Z
<p>importing KB archive</p>
<p><b>New page</b></p><div><div id="nsbanner"><br />
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= <span id="KB931712"></span>The &quot;Windows Features&quot; dialog box is empty in Windows Vista, or you receive an error message that includes the following code when you try to use Windows Update: &quot;0x80073712&quot; =<br />
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Article ID: 931712<br />
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Article Last Modified on 1/4/2008<br />
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APPLIES TO<br /><br />
<br /><br />
<br />
* Windows Vista Home Basic<br />
* Windows Vista Home Premium<br />
* Windows Vista Ultimate<br />
* Windows Vista Business<br />
* Windows Vista Enterprise<br />
* Windows Vista Home Basic 64-bit Edition<br />
* Windows Vista Home Premium 64-bit Edition<br />
* Windows Vista Ultimate 64-bit Edition<br />
* Windows Vista Business 64-bit Edition<br />
* Windows Vista Enterprise 64-bit Edition<br />
* Windows Vista Starter<br />
* Microsoft Windows Update<br />
* Microsoft Update<br />
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-----<br />
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<div class="symptoms_section"><br />
<br />
== SYMPTOMS ==<br />
<br />
When you try to install Windows Vista updates or components, you may experience the following symptoms:<br />
<ul><br />
<li>When you try to install an update by using the Windows Update Web site, you receive an error message that includes the following error code:<br />
<div class="errormessage"><br />
<br />
0x80073712<br />
<br />
</div><br />
The update does not install.</li><br />
<li>When you click '''Turn Windows features on or off''' in the &quot;Programs and Features&quot; Control Panel item, the '''Windows Features''' dialog box is empty. No features are shown.</li></ul><br />
<br />
When this problem occurs, a log entry that resembles the following may appear in the System log:<br />
Log Name: System<br /><br />
Source: Microsoft-Windows-Servicing<br /><br />
Date: 2/5/2007 9:49:08 AM<br /><br />
Event ID: 4375<br /><br />
Task Category: None<br /><br />
Level: Error<br /><br />
Keywords: Classic<br /><br />
Description:<br /><br />
Windows Servicing failed to complete the process of setting package xxxxxx (Software Update) into Default(Default) state<br /><br />
<br /><br />
Event Xml:<br /><br />
&lt;UserData&gt;<br /><br />
&lt;CbsPackageChangeState xmlns=&quot;http://manifests.microsoft.com/win/2004/08/windows/setup_provider&quot;&gt;<br /><br />
&lt;ErrorCode&gt;0x80073712&lt;/ErrorCode&gt;<br /><br />
&lt;/CbsPackageChangeState&gt;<br /><br />
&lt;/UserData&gt;<br />
<br />
After this error occurs, you may be unable to install any other software updates.<br />
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</div><br />
<div class="cause_section"><br />
<br />
== CAUSE ==<br />
<br />
This problem may occur when the component store that contains information about Vista components is corrupted.<br />
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</div><br />
<div class="resolution_section"><br />
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== RESOLUTION ==<br />
<br />
To resolve this problem, follow these steps:<br />
# Click '''Start'''[[File:../gfx/vistastartbutton.jpg|[GRAPHIC: Start button ]]], type <span class="kbd userinput"> %windir%\winsxs </span> in the '''Start Search''' box<br />
# Press ENTER.<br />
# Locate and right-click the '''pending.xml''' file.<br />
# Click to select '''Properties'''.<br />
# Click the '''Security''' tab, and then click '''Edit'''.<br />
# Click '''Users''', and then click to select '''Allow Full control'''.<br />
# Click '''OK''' two times.<br />
# Try to delete the '''pending.xml''' file again.<br />
<br />
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</div><br />
Keywords: kbexpertisebeginner kbtshoot kbprb KB931712<br />
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