Article ID: 931578
Article Last Modified on 4/18/2007
APPLIES TO
- Microsoft SoftGrid for Terminal Services
- Microsoft SoftGrid for Windows Desktops
SYMPTOMS
When you try to start an application in Microsoft SoftGrid, you receive the following error message:
When this issue occurs, an entry that resembles the following is logged in the SoftGrid client log file (Sftlog.txt):
Additionally, an entry that resembles the following is logged in the SoftGrid Virtual Application Server log file (Sft-server.log):
CAUSE
This issue may occur if the FILENAME attribute of the CODEBASE element in the .osd file does not exist. Alternatively, this issue may occur if the FILENAME attribute of the CODEBASE element in the .osd file has a blank value as in the following example:
FILENAME=""
RESOLUTION
To resolve this issue, modify the .osd file in a text editor to add the FILENAME attribute or to correct the FILENAME attribute.
Keywords: kbtshoot kbexpertiseinter KB931578