Microsoft KB Archive/931578

Knowledge Base

Error message when you try to start an application in Microsoft SoftGrid: "Error code: xxxxxx-xxxxxx04-00000417"

Article ID: 931578

Article Last Modified on 4/18/2007

---

APPLIES TO

• Microsoft SoftGrid for Terminal Services
• Microsoft SoftGrid for Windows Desktops

---

SYMPTOMS

When you try to start an application in Microsoft SoftGrid, you receive the following error message:

The SoftGrid Client could not launch application_name.
No valid executable was found in the OSD file. Please report the following error code to your System Administrator.
Error code: xxxxxx-xxxxxx04-00000417

When this issue occurs, an entry that resembles the following is logged in the SoftGrid client log file (Sftlog.txt):

No information is available at this time.

Additionally, an entry that resembles the following is logged in the SoftGrid Virtual Application Server log file (Sft-server.log):

No information is logged to sft-server.log for this error code.

CAUSE

This issue may occur if the FILENAME attribute of the CODEBASE element in the .osd file does not exist. Alternatively, this issue may occur if the FILENAME attribute of the CODEBASE element in the .osd file has a blank value as in the following example:

FILENAME=""

RESOLUTION

To resolve this issue, modify the .osd file in a text editor to add the FILENAME attribute or to correct the FILENAME attribute.

Keywords: kbtshoot kbexpertiseinter KB931578

---

Send feedback to Microsoft

© Microsoft Corporation. All rights reserved.