Microsoft KB Archive/931288

Knowledge Base

You cannot reconfigure a send port for a BizTalk adapter that has the same registry subkey as the original send port in Commerce Server 2007

Article ID: 931288

Article Last Modified on 8/15/2007

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APPLIES TO

• Microsoft Commerce Server 2007 Enterprise Edition
• Microsoft Commerce Server 2007 Developer Edition
• Microsoft Commerce Server 2007 Standard Edition

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Important This article contains information about how to modify the registry. Make sure that you back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows registry

SYMPTOMS

In Microsoft Commerce Server 2007, you cannot reconfigure a send port for a BizTalk adapter that has the same registry subkey as the original send port. When you try to enter the same registry subkey that was previously used, you receive the following exception message:

Exception: This registry sub key is already in use.

CAUSE

This problem occurs because the registry subkey remains when the original send port is removed.

RESOLUTION

To resolve this problem, use Registry Editor to remove the registry subkey manually. To do this, follow these steps.

Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall the operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.

1. Click Start, click Run, type regedit, and then click OK.
2. Locate following registry key:

   HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Commerce Server 2007 BizTalk Adapters\

3. Right-click the subkey, and then click Delete.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about how to configure a send endpoint for a BizTalk adapter , visit the following Microsoft Developer Network (MSDN) Web site:

http://msdn2.microsoft.com/en-us/library/ms945802.aspx

Additional query words: CS2007 BizTalk Adapter

Keywords: kbpubtypekc kbtshoot kbbug kberrmsg kbprb KB931288

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