Article ID: 931274
Article Last Modified on 3/15/2007
APPLIES TO
- Windows Vista Enterprise 64-bit edition
- Windows Vista Home Basic 64-bit edition
- Windows Vista Home Premium 64-bit edition
- Windows Vista Ultimate 64-bit edition
- Windows Vista Business
- Windows Vista Business 64-bit edition
- Windows Vista Enterprise
- Windows Vista Home Basic
- Windows Vista Home Premium
- Windows Vista Starter
- Windows Vista Ultimate
SYMPTOMS
When you use the "Backup and Restore Center" Control Panel item to back up files and folders in Windows Vista, you receive the following message:
If you click File backup needs attention in the notification area, you receive the following error message:
You experience this behavior even if the CD drive or the DVD drive contains a writable disc.
CAUSE
This behavior occurs if you use the "Backup and Restore Center" item to back up files and folders on CD media that already contains data or on DVD media that already contains data.
To help provide a reliable backup, the "Backup and Restore Center" item does not support using media to which data has previously been written.
WORKAROUND
To work around this behavior, insert a new blank media in the CD drive or in the DVD drive when you use the "Backup and Restore Center" item to back up files and folders in Windows Vista.
STATUS
This behavior is by design.
MORE INFORMATION
For more information about how to back up Windows Vista, visit the following Microsoft Web site:
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