Article ID: 931158
Article Last Modified on 4/19/2007
APPLIES TO
- Microsoft SoftGrid for Terminal Services
- Microsoft SoftGrid for Windows Desktops
SYMPTOMS
When you try to start Microsoft SoftGrid, the program does not respond and you receive the following error message:
When this problem occurs, the following entry is logged in the SoftGrid Client log file (Sftlog.txt):
Additionally, the following entry is logged in the SoftGrid Virtual Application Server log file (Sft-server.log):
MORE INFORMATION
This problem can occur if the following conditions are true:
- The executable path that is specified in the FILENAME attribute of the CODEBASE element of the .OSD file is mapped to a network drive.
- The connection to the network drive has been lost.
Keywords: kbtshoot kbexpertiseinter KB931158