Article ID: 931098
Article Last Modified on 5/10/2007
APPLIES TO
- Microsoft SoftGrid for Terminal Services
- Microsoft SoftGrid for Windows Desktops
SYMPTOMS
When you try to install Microsoft SoftGrid, the program does not respond and you receive the following error message:
MORE INFORMATION
This problem can occur if the following condition is true:
- The Q drive letter was assigned to a partition when the SoftGrid Client installation program was started. While the installation program was displayed, the Q partition was reassigned a different drive letter. This action occurred so that the Q drive letter would be available to the installation program.
WORKAROUND
To work around this problem, cancel and then restart the SoftGrid Client installation program. This action will cause the installation program to continue past the previous point of failure.
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