Microsoft KB Archive/931095

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Error message when you try to sequence an application in SoftGrid Sequencer: "Cannot start RPC server sftrpc.exe"

Article ID: 931095

Article Last Modified on 4/30/2007



APPLIES TO

  • Microsoft SoftGrid for Terminal Services
  • Microsoft SoftGrid for Windows Desktops



SYMPTOMS

When you try to sequence an application in Microsoft SoftGrid Sequencer, you receive the following error message:

"Cannot start RPC server sftrpc.exe."

CAUSE

This problem occurs if the remote procedure call (RPC) connection does not initialize in a timely manner.

RESOLUTION

To resolve this problem, follow the appropriate step:

  • If you logged on by using a domain account, log off and then log on by using a local account. Then, try to sequence the application.
  • After you click Stop Monitoring in the installation wizard, execute the sftrpc.exe file. By default, the file is in the following folder:

    %ProgramFiles%\Softricity\SoftGrid Sequencer

    Note You must open a Windows Explorer window and then locate this folder before you click Begin Monitoring. Otherwise, the Windows Explorer window will close after you click Stop Monitoring.


STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Keywords: kbexpertiseinter kbtshoot KB931095