Article ID: 931094
Article Last Modified on 5/9/2007
APPLIES TO
- Microsoft SoftGrid for Terminal Services
- Microsoft SoftGrid for Windows Desktops
SYMPTOMS
When you try to install the SoftGrid Virtual Application Server, you receive the following error message:
CAUSE
This problem may occur if the database server is running Microsoft SQL Server 2005. By default, SQL Server 2005 disables the TCP/IP protocol for the server instance.
MORE INFORMATION
To determine whether the TCP/IP protocol is disabled, follow these steps:
- Click Start, point to All Programs, point to Microsoft SQL Server 2005, point to Configuration Tools, and then click SQL Server Configuration Manager.
- In the console tree, expand SQL Server 2005 Network Configuration, and then click Protocols for MSSQLSERVER.
- In the details pane, examine the Status column for the TCP/IP item.
Keywords: kbtshoot kbexpertiseinter KB931094