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= <span id="KB930960"></span>Error message when you try to install or to upgrade the SoftGrid Client: &quot;Cannot resolve collation conflict for equal to operation&quot; =<br />
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Article ID: 930960<br />
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Article Last Modified on 5/10/2007<br />
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APPLIES TO<br /><br />
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* Microsoft SoftGrid for Terminal Services<br />
* Microsoft SoftGrid for Windows Desktops<br />
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== SYMPTOMS ==<br />
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When you try to install or to upgrade Microsoft SoftGrid, the program does not respond and you receive the following error message:<br />
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The Installation Program encountered an error when attempting to execute a database statement. Cannot resolve collation conflict for equal to operation.<br />
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== MORE INFORMATION ==<br />
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This problem can occur when the value in the '''Language for non-Unicode programs''' list is set to a language other then '''English (United States)''' on the database server.<br /><br />
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This problem has been corrected in version 4.1.0.56 of SoftGrid Virtual Application Server.<br />
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Keywords: kbtshoot kbexpertiseinter KB930960<br />
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