Microsoft KB Archive/930905

Knowledge Base

The World Wide Web publishing service is unexpectedly turned on and started after you upgrade to Windows Vista

Article ID: 930905

Article Last Modified on 3/19/2007

---

APPLIES TO

• Windows Vista Enterprise 64-bit edition
• Windows Vista Ultimate 64-bit edition
• Windows Vista Business
• Windows Vista Business 64-bit edition
• Windows Vista Enterprise
• Windows Vista Ultimate

---

SYMPTOMS

After you upgrade from Microsoft Windows XP Service Pack 2 (SP2) to Windows Vista, the World Wide Web publishing service is unexpectedly turned on and started. This problem occurs even though this Microsoft Internet Information Services (IIS) component is not installed in Windows XP before the upgrade occurs.

CAUSE

This problem occurs if the following conditions are true:

• The FTP publishing service was installed and running before you upgraded to Windows Vista.
• You ran the IIS Lockdown Tool before you upgraded to Windows Vista.

In this scenario, the Windows Vista upgrade logic assumes that the FTP publishing service has a dependency relationship with the World Wide Web publishing service. Therefore, the Windows Vista Setup program installs and starts the World Wide Web publishing service as part of the upgrade.

Note If you do not run the IIS Lockdown Tool before you upgrade to Windows Vista, all the IIS services are turned on after the upgrade. However, the services are stopped.

RESOLUTION

To resolve this problem, turn off the World Wide Web publishing service in Windows Vista. To do this, follow these steps:

1. Click Start, type programs and features in the Search box, and then click Programs and Features under Programs.
2. Click Turn Windows features on or off in the Tasks pane.
3. Expand Internet Information Services, click to clear the World Wide Web Publishing Service check box, and then click OK.

Alternatively, you can stop and disable the World Wide Web publishing service in the Services item in Control Panel. To do this, follow these steps:

1. Click Start, type services in the Search box, and then click Services under Programs.
2. Locate and then double-click World Wide Web Publishing Service in the list of services.
3. On the General tab, click Stop under Service status.
4. In the Startup type list, click Disabled, and then click OK.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Keywords: kbexpertiseinter kbtshoot kbprb KB930905

---

Send feedback to Microsoft

© Microsoft Corporation. All rights reserved.