Article ID: 930850
Article Last Modified on 10/11/2007
APPLIES TO
- Microsoft Windows Server 2003, Standard Edition (32-bit x86)
- Microsoft Windows Server 2003, Enterprise Edition
- Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
- Microsoft Windows Server 2003, Standard x64 Edition
- Microsoft Windows Server 2003, Enterprise x64 Edition
- Microsoft Windows Server 2003, Datacenter x64 Edition
- Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
- Microsoft Windows Server 2003, Datacenter Edition for Itanium-Based Systems
SYMPTOMS
You receive the following error message when you install the Active Directory directory service on a Microsoft Windows Server 2003-based computer by using the "Install from Media" feature:
Additionally, the following events are logged in the Directory Service log on the same server:
Event Type: Warning
Event Source: NTDS Replication
Event Category: DS RPC Client
Event ID: 1232
Description: Active Directory attempted to perform a remote procedure call (RPC) to the following server. The call timed out and was canceled.
Server: DSA_GUID._msdcs. DNS_Domain_Name
Call Timeout (Mins): 120
Thread ID: Thread_ID
Additional Data
Internal ID:5000ee8
Event Type: Error
Event Source: NTDS General
Event Category: Internal Processing
Event ID: 1168
Description:
Internal error: An Active Directory error has occurred.
Additional Data
Error value (decimal): -1073741823
Error value (hex): c0000001
Internal ID: 3000e1b
CAUSE
This problem occurs because of a remote procedure call (RPC) issue. An RPC server may incorrectly cancel all later asynchronous RPC calls after an RPC client cancels an asynchronous RPC call.
WORKAROUND
To work around this problem, do not use the "Install from Media" feature to install Active Directory on a Windows Server 2003-based computer.
RESOLUTION
Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.
To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:
Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:
Prerequisites
To apply this hotfix, you must have Microsoft Windows Server 2003 Service Pack 1 or a later service pack installed.
Note The original release versions of the x64-based versions of Windows Server 2003 include the features and fixes that are included in Windows Server 2003 Service Pack 1. If the computer is running an x64-based version of Windows Server 2003, you do not have to install Windows Server 2003 Service Pack 1.
889100 How to obtain the latest service pack for Windows Server 2003
Restart requirement
You have to restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows Server 2003 with Service Pack 2, 32-bit (x86-based) versions
| File name | File version | File size | Date | Time | Platform |
|---|---|---|---|---|---|
| Rpcrt4.dll | 5.2.3790.4004 | 642,048 | 12-Jan-2007 | 11:12 | x86 |
Windows Server 2003 with Service Pack 1, 32-bit (x86-based) versions
| File name | File version | File size | Date | Time | Platform |
|---|---|---|---|---|---|
| Rpcrt4.dll | 5.2.3790.2860 | 643,584 | 12-Jan-2007 | 11:23 | x86 |
Windows Server 2003 with Service Pack 2, x64-based versions
| File name | File version | File size | Date | Time | Platform | SP requirement | Service branch |
|---|---|---|---|---|---|---|---|
| Rpcrt4.dll | 5.2.3790.4004 | 1,653,248 | 11-Jan-2007 | 02:42 | x64 | SP2 | Not Applicable |
| Wrpcrt4.dll | 5.2.3790.4004 | 629,248 | 11-Jan-2007 | 02:42 | x86 | SP2 | WOW |
Windows Server 2003, x64-based versions
| File name | File version | File size | Date | Time | Platform | SP requirement | Service branch |
|---|---|---|---|---|---|---|---|
| Rpcrt4.dll | 5.2.3790.2860 | 1,716,224 | 11-Jan-2007 | 02:29 | x64 | SP1 | Not Applicable |
| Wrpcrt4.dll | 5.2.3790.2860 | 626,688 | 11-Jan-2007 | 02:29 | x86 | SP1 | WOW |
Windows Server 2003 with Service Pack 2, Itanium-based versions
| File name | File version | File size | Date | Time | Platform | SP requirement | Service branch |
|---|---|---|---|---|---|---|---|
| Rpcrt4.dll | 5.2.3790.4004 | 2,470,400 | 11-Jan-2007 | 02:42 | IA-64 | SP2 | Not Applicable |
| Wrpcrt4.dll | 5.2.3790.4004 | 629,248 | 11-Jan-2007 | 02:42 | x86 | SP2 | WOW |
Windows Server 2003 with Service Pack 1, Itanium-based versions
| File name | File version | File size | Date | Time | Platform | SP requirement | Service branch |
|---|---|---|---|---|---|---|---|
| Rpcrt4.dll | 5.2.3790.2860 | 2,463,744 | 11-Jan-2007 | 02:29 | IA-64 | SP1 | Not Applicable |
| Wrpcrt4.dll | 5.2.3790.2860 | 626,688 | 11-Jan-2007 | 02:29 | x86 | SP1 | WOW |
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
MORE INFORMATION
By using the "Install from Media" feature in the Active Directory Installation Wizard, you can use a restored system state backup as the data source when you install Active Directory on a Microsoft Windows Server 2003-based computer in a domain. When you use the "Install from Media" feature to install Active Directory, you can gain the following important advantages over network-based installations:
- Fewer network resources are used.
- Sourcing of Active Directory data and sourcing of global catalog data to the new domain controller is faster.
- Recovery of Windows Server 2003-based domain controllers is improved after a hardware failure or after a software failure.
For more information about how to use the "Install from Media" feature to install Active Directory on Windows Server 2003-based member servers, click the following article number to view the article in the Microsoft Knowledge Base:
311078 How to use the "Install from Media" feature to promote Windows Server 2003-based domain controllers
Keywords: kbqfe kbexpertiseinter kbhotfixserver KB930850
