Article ID: 930831
Article Last Modified on 5/7/2007
APPLIES TO
- Microsoft SoftGrid for Terminal Services
- Microsoft SoftGrid for Windows Desktops
SYMPTOMS
When you start an application in Microsoft SoftGrid, you receive the following error message:
CAUSE
This problem may occur if the following conditions are true:
- The drive letter that is specified in the FILENAME attribute of the CODEBASE element of the .osd file does not exist.
- The executable that is specified in the FILENAME attribute of the CODEBASE element of the .osd file does not exist.
- The drive letter that is specified in the HREF element of the .osd file does not exist.
For example, this problem may occur if the FILENAME attribute is configured as follows, but the drive letter "S" does not exist:
FILENAME="S:\sft_fa.exe
This problem may also occur if you do not restart the SoftGrid Client service after you perform the steps that are listed in following Microsoft Knowledge Base article:
930834 Error message when you try to start an application in Microsoft SoftGrid: "Error code: xxxxxx-xxxxxx64-00000003"
Keywords: kbtshoot kbexpertiseinter KB930831
