Article ID: 930747
Article Last Modified on 4/17/2007
APPLIES TO
- Microsoft SoftGrid for Terminal Services
- Microsoft SoftGrid for Windows Desktops
SYMPTOMS
When you try to start an application in Microsoft SoftGrid, you receive the following error message:
When this issue occurs, an entry that resembles the following is logged in the SoftGrid Client log file (Sftlog.txt):
Additionally, an entry that resembles the following is logged in the SoftGrid Virtual Application Server log file (Sft-server.log):
CAUSE
This issue occurs if the SCRIPT element in the .osd file did not finish before the time-out value was reached.
MORE INFORMATION
For more information about how to modify the time-out value of the SCRIPT element in the .osd file, click the following article number to view the article in the Microsoft Knowledge Base:
931250 How to modify the .OSD file SCRIPT timeout
Keywords: kbtshoot kbexpertiseinter KB930747