Article ID: 930634
Article Last Modified on 3/13/2007
APPLIES TO
- Microsoft SoftGrid for Terminal Services
- Microsoft SoftGrid for Windows Desktops
SYMPTOMS
When you try to start an application in Microsoft SoftGrid Client or you try to add a new application in the SoftGrid Client Management Microsoft Management Console (MMC) snap-in, you receive the following error message:
When this problem occurs, an entry that resembles the following is logged in the SoftGrid Client log file (Sftlog.txt):
CAUSE
This problem occurs because the .osd file is not configured to run on the operating system.
To enable an .osd file to run on a specific operating system, you must specify that operating system within the .osd file. To do this, set the VALUE attribute of the <OS> element. For example, the VALUE attribute must equal "WinXP" if you want to run the .osd file from Microsoft Windows XP Professional. The following table lists the operating systems and corresponding values of the VALUE attribute.
Operating system | VALUE attribute |
---|---|
Microsoft Windows NT | WinNT |
Microsoft Windows 2000 Server | Win2K |
Windows XP Professional | WinXP |
Windows 2000 Server | Win2KSvr |
Windows 2000 Terminal Server | Win2KTS |
Microsoft Windows Server 2003 | Win2003Svr |
Windows Server 2003 Terminal Server | Win2003TS |
Windows Vista | WinVista |
RESOLUTION
To resolve this problem, follow these steps:
- Edit the .osd file by using a text editor. For example, edit the file by using Notepad.
- Locate the <OS> element or elements within the <IMPLEMENTATION> element.
- Verify the VALUE attribute for each <OS> element.
- On a new line, type a new operating system value, depending on the operating system that you want to enable. For example, type <OS VALUE="
Value
"/>. - After you make changes, save the .osd file.
For example, the .osd file may contain the following lines of code.
<SOFTPKG> <IMPLEMENTATION> <OS VALUE="WinNT"/> <OS VALUE="Win2K"/> <OS VALUE="WinXP"/> <OS VALUE="Win2KSvr"/> <OS VALUE="Win2KTS"/> <OS VALUE="Win2003Svr"/> <OS VALUE="Win2003TS"/> <OS VALUE="WinVista"/> </IMPLEMENTATION> </SOFTPKG>
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