Microsoft KB Archive/930495

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Article ID: 930495

Article Last Modified on 8/29/2007



APPLIES TO

  • Windows Vista Ultimate
  • Windows Vista Starter
  • Windows Vista Home Premium
  • Windows Vista Home Basic
  • Windows Vista Enterprise
  • Windows Vista Business
  • Windows Vista Ultimate 64-bit Edition
  • Windows Vista Home Premium 64-bit Edition
  • Windows Vista Home Basic 64-bit Edition
  • Windows Vista Enterprise 64-bit Edition



SYMPTOMS

You may experience either of the following problems when you use an IEEE 1394 device on a Windows Vista-based computer:

  • After you wake the computer from sleep, the IEEE 1394 device disappears or is no longer available.
  • After you repeatedly disconnect and reconnect the IEEE 1394 device, the device disappears or is no longer available.

The IEEE 1394 device may be an external hard disk or an external optical drive.

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Vista, x86-based versions
File name File version File size Date Time Platform
1394bus.sys 6.0.6000.20532 53,376 08-Feb-2007 02:04 Not applicable
Ohci1394.sys 6.0.6000.20532 61,952 08-Feb-2007 02:04 Not applicable
Update.mum Not applicable 2,021 08-Feb-2007 14:26 Not applicable
X86_1394.inf_31bf3856ad364e35_6.0.6000.20532_none_f9b441c821f58d1e.manifest Not applicable 2,363 08-Feb-2007 14:27 Not applicable
Windows Vista, 64-bit versions
File name File version File size Date Time Platform
1394bus.sys 6.0.6000.20532 65,024 08-Feb-2007 02:39 x64
Amd64_1394.inf_31bf3856ad364e35_6.0.6000.20532_none_55d2dd4bda52fe54.manifest Not applicable 2,365 08-Feb-2007 14:33 Not applicable
Ohci1394.sys 6.0.6000.20532 72,064 08-Feb-2007 02:39 x64
Update.mum Not applicable 2,021 08-Feb-2007 14:26 Not applicable


STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about how hotfix packages are named, click the following article number to view the article in the Microsoft Knowledge Base:

816915 New file naming schema for Microsoft Windows software update packages


For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates



Additional query words: Winx64 Windowsx64 64bit 64-bit firewire S3 resume

Keywords: kbfix kbqfe kbexpertisebeginner kbhotfixserver KB930495