Microsoft KB Archive/930460

Knowledge Base

Error message when you try to add a new package version by using the SoftGrid Management Console: "Error code: 0000C826"

Article ID: 930460

Article Last Modified on 5/2/2007

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APPLIES TO

• Microsoft SoftGrid for Terminal Services
• Microsoft SoftGrid for Windows Desktops

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SYMPTOMS

When you try to add a new package version by using the SoftGrid Management Console, you receive the following error message:

Unable to add version.
This version is not from Package 'PackageName.'
Please select a different softricity file.
Error code: 0000C826

When this problem occurs, an entry that resembles the following is logged in the SoftGrid Management Console log file (Sftmmc.log):

ManagementConsole.MCException: Exception of type ManagementConsole.MCException was thrown.

CAUSE

This problem may occur when the .SFT file that you specify for the package version is not a "package upgrade" copy of the original package .SFT file.

RESOLUTION

To resolve this problem, make sure that you add the .SFT file to the correct package.

Keywords: kbexpertiseinter kbtshoot KB930460

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