Microsoft KB Archive/930136

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When you try to submit a fax to a fax server by using Windows Fax and Scan on a Windows Vista-based computer, the fax submission fails, and you receive the following error message: "This media is write protected"

Article ID: 930136

Article Last Modified on 3/15/2007



APPLIES TO

  • Windows Vista Business
  • Windows Vista Enterprise
  • Windows Vista Home Premium
  • Windows Vista Home Basic
  • Windows Vista Ultimate
  • Windows Vista Business 64-bit edition
  • Windows Vista Enterprise 64-bit edition
  • Windows Vista Home Premium 64-bit edition
  • Windows Vista Home Basic 64-bit edition
  • Windows Vista Ultimate 64-bit edition
  • Windows Vista Starter



SYMPTOMS

When you try to submit a fax to a fax server by using Windows Fax and Scan on a Windows Vista-based computer, the fax submission fails. Additionally, you may receive the following error message:

This media is write protected

You may experience this problem because the fax server administrator disabled the sending of faxes on the fax server.

WORKAROUND

To work around this problem, use either of the following methods:

  • Ask the fax server administrator to enable the sending of faxes on the fax server, and then resubmit the fax.
  • Use another fax server on which the fax server administrator has enabled the sending of faxes.


STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Keywords: kbexpertisebeginner kbtshoot kbprb KB930136