Article ID: 930135
Article Last Modified on 3/15/2007
APPLIES TO
- Windows Vista Home Basic
- Windows Vista Home Premium
- Windows Vista Ultimate
- Windows Vista Business
- Windows Vista Enterprise
- Windows Vista Starter
- Windows Vista Home Basic 64-bit edition
- Windows Vista Home Premium 64-bit edition
- Windows Vista Ultimate 64-bit edition
- Windows Vista Business 64-bit edition
- Windows Vista Enterprise 64-bit edition
SYMPTOMS
In Windows Vista, you cannot install a gadget if the gadget has international characters in the file name. For example, you cannot install a gadget that has Japanese or Chinese characters in the file name.
CAUSE
This problem occurs because Windows Vista cannot extract files from some cabinet (.cab) files that contain non-ANSI characters in the file name.
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Keywords: kbexpertisebeginner kbtshoot kbprb KB930135
