Microsoft KB Archive/930059

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The AutoPlay window does not appear when you connect a powered-up video camera to a Windows Vista-based computer

Article ID: 930059

Article Last Modified on 3/15/2007


  • Windows Vista Enterprise 64-bit edition
  • Windows Vista Home Basic 64-bit edition
  • Windows Vista Home Premium 64-bit edition
  • Windows Vista Ultimate 64-bit edition
  • Windows Vista Business
  • Windows Vista Business 64-bit edition
  • Windows Vista Enterprise
  • Windows Vista Home Basic
  • Windows Vista Home Premium
  • Windows Vista Starter
  • Windows Vista Ultimate


When you connect a powered-up video camera to a Windows Vista-based computer by using an IEEE 1394 cable or a USB cable, the AutoPlay functionality does not work. For example, you do not see an AutoPlay window that lists the available options to use with the video camera.


To work around this problem, manually start Windows Movie Maker. You can then import video from the video camera. To start Windows Movie Maker, click Start[[File:../gfx/vistastartbutton.jpg|[GRAPHIC: Start button ]]], click All Programs, and then click Windows Movie Maker. For more information about how to import video from a videotape in Windows Movie Maker, visit the following Microsoft Web site:


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Additional query words: HDV microMV Sony camcorder UVC

Keywords: kbtshoot kbprb kbexpertisebeginner KB930059