Microsoft KB Archive/929867

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Hyperlinks do not work in Outlook Express after you upgrade to Internet Explorer 7

Article ID: 929867

Article Last Modified on 1/15/2007



APPLIES TO

  • Windows Internet Explorer 7 for Windows Server 2003 IA64
  • Windows Internet Explorer 7 for Windows Server 2003
  • Windows Internet Explorer 7 for Windows XP



SYMPTOMS

When you click hyperlinks that are contained in e-mail messages from Microsoft Outlook Express after you upgrade your browser to Windows Internet Explorer 7, you may experience the following issues:

  • The hyperlinks do not work correctly.
  • Internet Explorer 7 does not start or open.


RESOLUTION

To resolve this issue, use one of the following methods.

Method 1

  1. Click Start, and then click My Computer.
  2. On the Tools menu, click Folder Options.
  3. In the Folder Options dialog box, click the File Types tab.
  4. In the Registered file types list, click (NONE) URL:HyperText Transfer Protocol, and then click Advanced.
  5. In the Edit File Type dialog box, click Edit.


Note Make sure that you note the current values for the fields that are in this dialog box before you move to next step. You may have to restore the values for the fields that you changed if this method does not resolve the issue.

  1. Type open in the Action box if it is not already there.
  2. Type "C:\Program Files\Internet Explorer\iexplore.exe" -nohome in the Application used to perform action box if it is not already there.
  3. Click to select the Use DDE check box if it is not already selected.
  4. Type "%1",,-1,0,,,, in the DDE Message box if it is not already there.
  5. Type IExplore in the Application box if it is not already there.
  6. Make sure that there is no value in the DDE Application Not Running box. If there is a value in this box, remove the value.
  7. Type WWW_OpenURL in the Topic box if it is not already there.
  8. Click OK two times to close the Edit File Type dialog box.
  9. In the Registered file types list, locate and then click (NONE) URL:HyperText Transfer Protocol with Privacy, and then click Advanced.
  10. Repeat step 5 through 14 by using the (NONE) URL:HyperText Transfer Protocol with Privacy list item instead of the (NONE) URL:HyperText Transfer Protocol list item.
  11. Click OK to close the Folder Options dialog box.
  12. Test a hyperlink from Outlook Express.

If you still experience the issue, use Method 2.

Method 2

  1. Click Start, and then click My Computer.
  2. On the Tools menu, click Folder Options.
  3. In the Folder Options dialog box, click the File Types tab.
  4. In the Registered file types list, locate and then click (NONE) URL:HyperText Transfer Protocol, and then click Advanced.
  5. In the Edit File Type dialog box, click Edit.
  6. At the end of the value that is in the Application used to perform action box, replace the -nohome entry with %1.


Note If Internet Explorer 7 prompts you to make it the default browser, click No. If you click Yes, Internet Explorer 7 may reset the entry to -nohome. Then, this issue may recur.

  1. Click OK two times to close the Edit File Type dialog box.
  2. In the Registered file types list, locate and then click (NONE) URL:HyperText Transfer Protocol with Privacy, and then click Advanced.
  3. Repeat step 5 through 8 by using the (NONE) URL:HyperText Transfer Protocol with Privacy list item instead of the (NONE) URL:HyperText Transfer Protocol list item.
  4. Click OK to close the Folder Options dialog box.
  5. Test a hyperlink from Outlook Express.


Keywords: kbtshoot kbexpertisebeginner KB929867