Article ID: 929833
Article Last Modified on 3/17/2007
APPLIES TO
- Windows Vista Enterprise 64-bit edition
- Windows Vista Ultimate 64-bit edition
- Windows Vista Business
- Windows Vista Business 64-bit edition
- Windows Vista Enterprise
- Windows Vista Ultimate
SYMPTOMS
When you try to use Windows Vista, Windows Vista may not behave as expected. For example, some Windows Vista functions may not work, or Windows Vista may stop responding.
CAUSE
This issue may occur if a Windows Resource Protection (WRP) file is missing or is corrupted.
RESOLUTION
To resolve this issue, use the System File Checker tool (SFC.exe) to determine which file is causing the issue, and then replace the file. To do this, follow these steps:
- Open an elevated command prompt. To do this, click Start, click All Programs, click Accessories, right-click Command Prompt, and then click Run as administrator. If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.
- Type the following command, and then press ENTER:
sfc /scannow
To determine which files could not be repaired by the System File Checker tool, follow these steps:
- Open an elevated command prompt.
- Type the following command, and then press ENTER:
findstr /C:"[SR] Cannot repair member file" %windir%\logs\cbs\cbs.log >sfcdetails.txt
- Type the following command, and then press ENTER:
edit sfcdetails.txt
The Sfcdetails.txt file uses the following format:
Date/Time SFC detail
The following sample log file contains an entry for a file that could not be repaired:
2007-01-12 12:10:42, Info CSI 00000008 [SR] Cannot repair member file [l:34{17}]"Accessibility.dll" of Accessibility, Version = 6.0.6000.16386, pA = PROCESSOR_ARCHITECTURE_MSIL (8), Culture neutral, VersionScope neutral, PublicKeyToken = {l:8 b:b03f5f7f11d50a3a}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
If the System File Checker tool cannot repair a file, follow these steps:
- At an elevated command prompt, type the following command, and then press ENTER:
takeown /f
Path_And_File_Name
- Type the following command, and then press ENTER to grant administrators full access to the file:
icacls
Path_And_File_Name
/GRANT ADMINISTRATORS:F - Type the following command to replace the file with a known good copy of the file:
Copy
Path_And_File_Name_Of_Source_File
Path_And_File_Name_Of_Destination
Additional query words: WinVista crash bluescreen blue screen
Keywords: kbtshoot kbexpertisebeginner kbprb KB929833