Microsoft KB Archive/929518

Knowledge Base

Error message when you try to create a video DVD in Media Center on a Windows Vista-based computer: "UNSUPPORTED FILE TYPE"

Article ID: 929518

Article Last Modified on 1/2/2007

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APPLIES TO

• Windows Vista Home Premium
• Windows Vista Ultimate
• Windows Vista Home Premium 64-bit edition
• Windows Vista Ultimate 64-bit edition

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SYMPTOMS

When you try to create a video DVD in Windows Media Center on a Windows Vista-based computer, you may receive the following error message:

UNSUPPORTED FILE TYPE One or more of the files you have selected is not a supported file type and cannot be added to the list.

CAUSE

This problem may occur if the following conditions are true:

• You try to use a recorded TV show to create a video DVD.
• The TV show was broadcast in a region that does not match the region that you selected in Media Center.

MORE INFORMATION

For example, if you select the United States as a region in Media Center, the broadcast type is NTSC. If the TV show was broadcast in a region that uses another broadcast type, you cannot create a video DVD by using that TV show. For example, you cannot create a video DVD if the broadcast type is PAL, DVB-T, or SECAM.

You can only use a recorded TV show to create a video DVD when the broadcast type matches the broadcast type of the region that you selected in Media Center.

Keywords: kbexpertisebeginner kbtshoot kbprb KB929518

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