Microsoft KB Archive/929458

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Error message when you search for updates in Windows Vista: "Windows could not search for new updates (Code 80072F8F)"

Article ID: 929458

Article Last Modified on 3/15/2007



APPLIES TO

  • Windows Vista Business
  • Windows Vista Enterprise
  • Windows Vista Home Basic
  • Windows Vista Home Premium
  • Windows Vista Ultimate
  • Windows Vista Enterprise 64-bit edition
  • Windows Vista Home Basic 64-bit edition
  • Windows Vista Home Premium 64-bit edition
  • Windows Vista Ultimate 64-bit edition
  • Windows Vista Starter



SYMPTOMS

When you search for updates in Windows Vista, you receive the following error message:

Windows could not search for new updates

Error(s) found:
Code 80072F8F

CAUSE

This issue occurs if the date and time that are on the computer vary too greatly from the valid date and time. The valid date and time are on the Secure Sockets Layer (SSL) certificate that the Windows Update Web site uses. In this scenario, the Windows Update scan operation is unable to scan the computer for updates successfully.

RESOLUTION

To resolve this issue, verify the date and time in Windows Vista. To do this, follow these steps:

  1. Click Start[GRAPHIC: Start button], type Date and Time in the Start Search box, and then click Date and Time in the Programs list.
  2. In the Date and Time dialog box, click Change date and time.


[GRAPHIC: User Account Control permission ] If you are prompted for an administrator password or confirmation, type your password, or click Continue.

  1. In the Date and Time Settings dialog box, configure the correct date and time, and then click OK two times.


Keywords: kberrmsg kbexpertisebeginner kbtshoot kbprb KB929458