Article ID: 929297
Article Last Modified on 9/20/2007
APPLIES TO
- Zune Live
- Zune software
SYMPTOMS
When you enter your mailing address in the Zune Marketplace, you receive the following error message:
CAUSE
You experience this behavior if you enter a military address such as an Army Post Office (APO) address or a Fleet Post Office (FPO) address.
Note The Zune Marketplace does not support APO addresses or FPO addresses.
THINGS TO TRY
- Enter a supported U.S. address when you sign up for a Zune account or when you have to enter a mailing address in the Zune Marketplace.
MORE INFORMATION
The following are examples of unsupported mailing addresses.
Invalid example 1
Rank and Name
CMR 346, Box 1234
APO AE 09250
Invalid example 2
Rank and Name
VMFA-212
Unit 39200
FPO AP 96603-7600
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