Article ID: 929270
Article Last Modified on 12/12/2006
APPLIES TO
- Microsoft Windows Server 2003, Standard Edition (32-bit x86)
- Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
- Microsoft Windows Server 2003, Web Edition
- Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
SYMPTOMS
Consider the following scenario:
- You use Remote Desktop Connection to connect a client computer to a Microsoft Windows Server 2003-based terminal server.
- One or more printers are connected locally to the client computer.
After you connect to the terminal server, you can see redirected printers in the terminal server session. However, the client computer's default printer is not set as the default printer in the terminal server session. Additionally, when you try to set a printer as the default in the terminal server session, the operation is unsuccessful.
CAUSE
This problem occurs if the following registry subkey is missing:
HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Windows
This behavior typically occurs if the default user profile on the terminal server is corrupted.
RESOLUTION
To resolve this problem, follow these steps:
- Locate the Default User folder on a working computer.
Notes- The working computer must be running the same operating system as the terminal server.
- By default, the Default User folder is located along the following path:
%SYSTEMDRIVE%\Documents and Settings\Default User
- Copy the Default User folder from the working computer into the following folder on the terminal server:
Note When you are prompted to overwrite the existing Default User folder, click Yes to All.
%SYSTEMDRIVE%\Documents and Settings
- Delete the problematic user profile on the terminal server. This generates a new user profile that is based on the default user profile that you copied in step 2.
- Log on to the terminal server again.
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