Article ID: 928979
Article Last Modified on 10/15/2007
APPLIES TO
- Microsoft Office Excel 2007
SYMPTOMS
When you try to open a workbook that you receive in an e-mail message for review in Microsoft Office Excel 2007, the workbook does not open. Additionally, you receive the following error message:
To determine the unique number that is associated with the message that you receive, press CTRL+SHIFT+I. The following number appears in the lower-right corner of this message:
CAUSE
This issue occurs only when you send a workbook for review. The workbook file is saved as an Excel binary workbook. However, the workbook has an .xlsx extension that is appended to the file.
WORKAROUND
To work around this issue, save the workbook as one of the following file formats before you send the workbook for review:
- Excel Binary Workbook (*.xlsb)
- Excel 97-2003 Workbook (*.xls)
Additional query words: excel2007 excel2k7 excel12 xl2007 xl2k7 xl12
Keywords: kberrmsg kbtshoot kbprb kbemail kbexpertisebeginner KB928979