Article ID: 928898
Article Last Modified on 12/29/2006
APPLIES TO
- Microsoft Windows Media Player 11
SYMPTOMS
When you use Microsoft Windows Media Player 11 to play a video file in Windows Vista, Windows Media Player may be temporarily unresponsive. For example, you may experience any one of the following symptoms:
- You cannot close Windows Media Player.
- You cannot resize Windows Media Player.
- You cannot use the transport controls.
- You cannot move the seek bar.
At the same time that you experience any one of these symptoms, the video plays successfully. After several minutes, Windows Media Player responds correctly. This problem occurs when you use Windows Media Player to play a very large MPEG2 file.
WORKAROUND
To work around this problem, wait until Windows Media Player responds. You may have to wait as long as one minute for a 1-gigabyte (GB) MPEG2 file.
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Keywords: kbexpertisebeginner kbtshoot kbprb KB928898
