Microsoft KB Archive/928878

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Article ID: 928878

Article Last Modified on 8/29/2007



APPLIES TO

  • Microsoft Windows XP Service Pack 2
  • Microsoft Windows XP Service Pack 2



SYMPTOMS

When you generate a Simple Network Management Protocol (SNMP) trap on a multi-homed computer that is running Microsoft Windows XP Service Pack 2 (SP2), the SNMP trap contains an incorrect agent IP address.

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

Prerequisites

To install this hotfix, you must have Windows XP SP2 installed on the computer.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

File name File version File size Date Time Platform
Wsnmp32.dll 5.1.2600.3044 42,496 05-Dec-2006 08:14 x86


WORKAROUND

To work around this problem, change the network adapter binding order on the computer. To do this, follow these steps:

  1. Click Start, click Run, type ncpa.cpl, and then click OK.
  2. On the Advanced menu, click Advanced Settings.
  3. In the Connections box, click Local Area Connection.
  4. In the Bindings for Local Area Connection box, change the network adapter binding order, and then click OK.


STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

The SNMP trap always uses the first IP address as displayed in the network adapter binding order on the computer. For example, assume that the computer has the following binding order:

LAN connection (172.30.136.231)
VLAN connection (192.59.196.178)


In this situation, the SNMP trap uses the 172.30.136.231 agent IP address.

Or, assume that the computer has the following binding order:

VLAN connection (192.59.196.178)
LAN connection (172.30.136.231)


In this situation, the SNMP trap uses the 192.59.196.178 agent IP address. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates



Additional query words: WinSNMP trap

Keywords: kbbug kbfix kbqfe kbpubtypekc kbwinxppresp3fix kbwinxpsp3fix kbexpertiseadvanced kbhotfixserver KB928878